Remotery
Post a Job

Remote customer support jobs in Massachusetts

Remote customer support roles — be the human voice of remote-first companies serving global customers. Remote roles open to applicants based in Massachusetts. Companies hiring globally that welcome Massachusetts time-zone overlap.

14 jobs available

AAA Northeast4 hours ago

Insurance Customer Service Representative

US flagConnecticut, +2 more statesFull-timeCustomer Support$23 – $27/hour
ApplyView job
CVS Health3 days ago

Pharmacist, Retail Customer Care

US flagNew York, +2 more statesFull-timeCustomer Support$55 – $93/hour
ApplyView job
ConduentJul 22

Technical Customer Service Specialist

US flagAlaska, +11 more statesFull-timeCustomer Support$17/hour
ApplyView job
Baxter International Inc.Jul 16

Clinical Customer Success Specialist – Vision Care

US flagConnecticut, +4 more statesFull-timeCustomer Support$72k – $99k/year
ApplyView job
Keywords StudiosJul 16

Social Support Specialist – Community Management, Moderation

US flagMassachusetts OnlyFull-timeCustomer Support$38k – $45k/year
ApplyView job
Advocacy SolutionsJul 1

Legal Customer Service Representative – Retainer Specialist

US flagFlorida, +11 more statesFull-timeCustomer Support$18/hour
ApplyView job
Medical GuardianJun 29

Member Support Specialist

US flagArizona, +20 more statesFull-timeCustomer Support$17/hour
ApplyView job
Motorola SolutionsJun 26

Customer Support Manager

US flagConnecticut, +3 more statesFull-timeCustomer Support$85k – $99k/year
ApplyView job
ConduentJun 25

Healthcare Customer Service Representative

US flagAlaska, +11 more statesFull-timeCustomer Support$16/hour
ApplyView job
PolsinelliJun 18

Legal Support Specialist

US flagAlabama, +11 more statesFull-timeCustomer Support$60k – $70k/year
ApplyView job
TeleperformanceJun 18

Customer Service Representative

US flagAlabama, +38 more statesFull-timeCustomer Support
ApplyView job
Casella Waste Systems, Inc.Jun 18

Customer Care Representative

US flagConnecticut, +10 more statesFull-timeCustomer Support$20 – $22/hour
ApplyView job
Phil, Inc.Jun 16

Partner Support Specialist

US flagArizona, +25 more statesFull-timeCustomer Support$20 – $24/hour
ApplyView job
Mark43Jun 1

Customer Experience Manager

US flagAlabama, +34 more statesFull-timeCustomer Support
ApplyView job

What these roles pay

Median starting pay
$42k/ year
12 listings disclose pay

Half of these customer support listings in Massachusetts start between $35k and $60k. Figures are annual-USD starting salaries and vary with seniority, company, and location.

Top companies hiring in Massachusetts

Conduent logoConduent2 open rolesAAA Northeast logoAAA Northeast1 open roleAdvocacy Solutions logoAdvocacy Solutions1 open roleBaxter International Inc. logoBaxter International Inc.1 open roleCVS Health logoCVS Health1 open roleCasella Waste Systems, Inc. logoCasella Waste Systems, Inc.1 open roleKeywords Studios logoKeywords Studios1 open roleMark43 logoMark431 open role

Related roles

Customer Success477Support Engineer240Implementation Specialist129Call Center Representative94Technical Account Manager66Client Services58Onboarding Specialist25Customer Retention Specialist19

Frequently asked questions

Are these remote customer support jobs in Massachusetts truly remote?
Yes. Every listing on Remotery is a fully-remote customer support role. We exclude hybrid and "remote within X miles of HQ" listings — if it's on the site, you can do the job from home.
What does pay look like for remote customer support jobs in Massachusetts?
Across the 12 customer support listings here that disclose pay, starting salaries range from about $35k to $60k, with a median near $42k (annual USD). Actual offers vary with seniority, company, and location — use the salary filter to focus on your range.
How often are new customer support listings added in Massachusetts?
New roles are added daily. The listing date is shown on every card and detail page so you can quickly identify the freshest postings.

Never miss a great job!

Get handpicked remote jobs straight to your inbox weekly.

Trusted by 7,400+ designers

Browse remote jobs