Remote customer support jobs in Massachusetts

Remote customer support roles — be the human voice of remote-first companies serving global customers. Remote roles open to applicants based in Massachusetts.

71 jobs available

Medical Guardian2 days ago

Medical Guardian

Member Support Specialist

Arizona, +20 more statesFull-timeCustomer Support$17/hour

2 days ago

Staples Promotional Products2 days ago

Staples Promotional Products

Customer Service Claims Representative

Massachusetts OnlyFull-timeCustomer Support

2 days ago

Ammortal3 days ago

Ammortal

Partner Support Specialist

Illinois, +4 more statesFull-timeCustomer Support$60k – $70k/year

3 days ago

Highmark Health3 days ago

Highmark Health

Customer Service Representative

Alabama, +44 more statesFull-timeCustomer Support$19 – $27/hour

3 days ago

Handshake3 days ago

Handshake

Support Specialist – Contract

Arizona, +25 more statesFreelanceCustomer Support$25/hour

3 days ago

Teleperformance4 days ago

Teleperformance

Customer Service Representative

Alabama, +37 more statesFull-timeCustomer Support$15/hour

4 days ago

IFS4 days ago

IFS

Customer Support Specialist

United States, +2 more locationsFull-timeCustomer Support

4 days ago

Alto4 days ago

Alto

Customer Service Associate

Alabama, +34 more statesFull-timeCustomer Support$18 – $22/hour

4 days ago

Jerry5 days ago

Jerry

Customer Experience Advocate, Insurance Tech Startup

United States, +16 more locationsFull-timeCustomer Support$19 – $21/hour

5 days ago

Midwest Veterinary Supply5 days ago

Midwest Veterinary Supply

Customer Support Associate

Alabama, +27 more statesFull-timeCustomer Support$17 – $18/hour

5 days ago

Globe Life American Income Division: Fisher Organization6 days ago

Globe Life American Income Division: Fisher Organization

Client Support Representative – Entry-Level

Maine, +4 more statesFull-timeCustomer Support$50k – $150k/year

6 days ago

Kin InsuranceSep 25

Kin Insurance

Bilingual Licensed Customer Service Manager

Alabama, +30 more statesFull-timeCustomer Support$70k – $85k/year

Sep 25

Kin InsuranceSep 25

Kin Insurance

Licensed Customer Service Manager

Alabama, +30 more statesFull-timeCustomer Support$70k – $85k/year

Sep 25

CVS HealthSep 25

CVS Health

Customer Service Representative – Behavioral Health

Alabama, +41 more statesFull-timeCustomer Support$17 – $31/hour

Sep 25

SantanderSep 25

Santander

Senior Client Support Specialist

Connecticut, +4 more statesFull-timeCustomer Support$45.8k – $79k/year

Sep 25

Staples Promotional ProductsSep 24

Staples Promotional Products

Operations Support Representative

Massachusetts OnlyFull-timeCustomer Support

Sep 24

TeleperformanceSep 24

Teleperformance

Customer Service Representative

Alabama, +37 more statesFull-timeCustomer Support$16/hour

Sep 24

Yes EnergySep 23

Yes Energy

Customer Support, Market Data Specialist II

California, +4 more statesFull-timeCustomer Support$75k – $90k/year

Sep 23

PhilipsSep 23

Philips

Disease Management Solutions Clinical Support Specialist, 90% Travel

Alabama, +45 more statesFull-timeCustomer Support$90k – $160k/year

Sep 23

ManulifeSep 22

Manulife

Customer Service Representative

Arizona, +2 more statesFull-timeCustomer Support$36.9k – $57.6k/year

Sep 22

ConnectionSep 21

Connection

Inside Sales Support Representative

Massachusetts OnlyFull-timeCustomer Support$20 – $25/hour

Sep 21

TeleperformanceSep 21

Teleperformance

Customer Service Representative

Alabama, +37 more statesFull-timeCustomer Support$15/hour

Sep 21

TeleperformanceSep 21

Teleperformance

Customer Service Representative, Bilingual Spanish/English

Alabama, +37 more statesFull-timeCustomer Support$16 – $17/hour

Sep 21

TDSep 21

TD

Customer Care Specialist IV

New Jersey, +1 more stateFull-timeCustomer Support$24 – $33/hour

Sep 21

SmithRxSep 21

SmithRx

Implementation Support Specialist

Alabama, +46 more statesFull-timeCustomer Support$48.5k – $68.4k/year

Sep 21

What these roles pay

Median starting pay

$40k/ year

55 listings disclose pay

median

$30k$100k

Half of these customer support listings in Massachusetts start between $35k and $50k. Figures are annual-USD starting salaries and vary with seniority, company, and location.

Top companies hiring in Massachusetts

Teleperformance12 open roles

Globe Life American Income Division: Fisher Organization6 open roles

CVS Health3 open roles

Kin Insurance3 open roles

Manulife3 open roles

Amcor2 open roles

Bob's Discount Furniture2 open roles

Foley2 open roles

Related roles

Customer Success1,841 Support Engineer861 Call Center Representative737 Implementation Specialist446 Technical Account Manager307 Client Services225 Onboarding Specialist154 Technical Customer Success Manager139

Frequently asked questions

Are these remote customer support jobs in Massachusetts truly remote?: Yes. Every listing on Remotery is a fully-remote customer support role. We exclude hybrid and "remote within X miles of HQ" listings — if it's on the site, you can do the job from home.
What does pay look like for remote customer support jobs in Massachusetts?: Across the 55 customer support listings here that disclose pay, starting salaries range from about $35k to $50k, with a median near $40k (annual USD). Actual offers vary with seniority, company, and location — use the salary filter to focus on your range.
How often are new customer support listings added in Massachusetts?: New roles are added daily. The listing date is shown on every card and detail page so you can quickly identify the freshest postings.

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