Workforce Relations Lead Consultant, Bilingual

This is a fully remote position, open to applicants in Canada.

📋 Description

• Evaluate trends in employee relations and offer suggestions on intricate workforce relations issues to foster a high-performing workplace culture.

• Work in conjunction with Legal, Organizational Talent Advisors, and HR Centers of Excellence to identify and alleviate risks.

• Facilitate organizational change efforts by overseeing the workforce transition process and providing guidance on employee transitions and their effects.

• Utilize evidence-based communication and storytelling techniques to advise on the resolution of intricate workforce relations issues through data-informed recommendations.

• Independently handle a significant number of complex workforce relations cases, including harassment, discrimination, inappropriate behavior, and performance management investigations.

• Provide counsel on and assist with disciplinary actions, terminations, and other employment decisions in accordance with relevant laws and company policies.

• Offer expert advice to leaders, agents, and employees regarding performance management, conflict resolution, and workplace investigations.

• Train and lead essential programs while designing and executing special projects.

• Collaborate with HR subject-matter experts on workforce relations programs and products.

• May act as the primary contact for workforce transition processes, from initial coaching and counseling to written employee notifications.

⛳️ Requirements

• Proficiency in both French and English (written and spoken) is mandatory.

• Capability to conduct interviews, investigations, consultations, and prepare documentation in both languages.

• Extensive experience in managing complex employee relations and workplace investigations from initiation to resolution.

• Demonstrated knowledge of Canadian employment law, employee relations practices, and workforce relations processes.

• Proven track record of independently overseeing a high volume of investigations and making recommendations regarding disciplinary actions and employment decisions.

• Experience collaborating with Legal, HR Business Partners, Payroll, HR Centers of Excellence, and business leaders on complex employee issues.

• Strong background in analyzing workforce relations data and converting findings into actionable recommendations and business insights.

• Ability to rapidly establish credibility as a trusted advisor and operate with a high level of independence.

• Previous experience supporting enterprise-wide employee populations across Canada.

• Preferred experience in assisting workforce transitions, organizational change initiatives, and employee-impacting programs.

• Expertise in workforce relations and employee relations case management.

• Advanced experience in workplace investigations, including cases of harassment, discrimination, and misconduct.

• In-depth knowledge of Canadian employment laws, regulations, and workforce relations practices.

• Experience providing guidance and recommendations related to disciplinary actions, terminations, and complex employment matters.

• Background in workforce transition and organizational change management.

• Experience in risk assessment and mitigation concerning employee and workforce relations issues.

• Skills in data analysis and interpretation.

• Experience in documentation and case management, including the preparation of investigation reports and maintaining compliant records.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to support work-life balance.

• A supportive and inclusive work environment.