Medical Records Assistant, Bilingual

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Monitor and remain informed about the status of client medical treatments during each phase of the treatment lifecycle.

• Efficiently request and secure medical and billing records, as well as any required affidavits, in a timely manner.

• Evaluate medical and billing records for precision and completeness.

• Reach out to medical providers and records/billing departments for updates on records and affidavit requests, utilizing Chartswap and direct phone communication.

• Provide weekly updates to the firm’s systems, tracking records and affidavits for each client.

• Investigate and manage subrogation liens, including Medicaid/Medicare, hospital liens, and associated claims.

• Oversee a caseload of 30–40 active cases, with the capacity to manage more as the caseload increases.

• Assist the Case Manager in verifying that clients received the necessary medical treatment as per provider referrals.

⛳️ Requirements

• Proficient in both English and Spanish.

• High school diploma or equivalent (Associates or Bachelor’s degree preferred).

• Previous experience in a medical assistant, medical office, or healthcare-related position is preferred.

• Familiarity with medical terminology, billing codes, and medical records management is preferred.

• Capability to manage multiple tasks efficiently.

• Ability to work independently and take initiative.

• Exceptional organizational and time-management skills.

• Strong attention to detail and accuracy.

🏝️ Benefits

• Positive Culture: Become part of a supportive and innovative team.

• Professional Growth: Access to opportunities for career advancement and continuous professional development.

• Work-Life Balance: Flexible work arrangements to promote a healthy balance between personal and professional life.