Bilingual Front Desk Receptionist – English/Armenian

This is a fully remote position, open to applicants in Armenia, +1 more country.

📋 Description

• Act as the main point of contact for a busy Family & Internal Medicine practice

• Handle approximately 500–1,000 incoming and outgoing calls weekly

• Organize and oversee patient appointments within the Electronic Health Record (EHR) system

• Confirm patient insurance coverage and manage prior authorizations

• Process prescription refill requests in accordance with practice protocols

• Support daily administrative operations

• Utilize EHR software and Microsoft Office applications, including Excel and Word, to maintain patient records and documentation

⛳️ Requirements

• Exceptional written and verbal communication abilities in both English and Armenian (mandatory)

• 1–2 years of relevant experience in General, Family, or Internal Medicine, preferably in a Front Desk or Medical Assistant role

• Strong administrative background in other medical fields may also be taken into account

• Demonstrated experience in managing insurance verifications, prior authorizations, prescription refill processes, and handling high call volumes

• Proficiency in Microsoft Office Suite, particularly Excel

• Availability for a full-time contractor schedule of 40 hours per week, Monday through Friday, from 8AM to 5PM PST

🏝️ Benefits

• Comprehensive health benefits

• Competitive salary and potential bonuses

• Opportunities for professional development and career advancement

• Friendly and supportive work environment