Bilingual Personal Injury Case Manager

This is a fully remote position, open to applicants in Nicaragua, +5 more countries.

📋 Description

• Oversee personal injury cases and manage case-related activities from initial intake through ongoing treatment.

• Collect and organize medical records and necessary documentation.

• Initiate and manage insurance claims.

• Arrange medical treatment and appointments for clients involved in personal injury cases.

• Establish and oversee medical liens with healthcare providers.

• Follow up with medical providers concerning treatment, records, bills, and documentation.

• Manage and coordinate property damage claims.

• Keep clients informed about treatment, appointments, claims, and updates related to their cases.

• Liaise with insurance companies, medical providers, and other parties as necessary.

• Ensure accurate and current case documentation and records are maintained.

• Monitor case progress, outstanding items, and necessary follow-ups.

• Guarantee timely follow-up on medical treatment, records, liens, and property damage issues.

• Operate independently and take responsibility for assigned cases and tasks.

• Coordinate medical treatment and follow up with both providers and clients.

• Open and manage medical liens along with associated documentation.

• Address property damage and insurance claim matters while tracking case developments.

⛳️ Requirements

• A minimum of 2 years' experience specifically as a Personal Injury Case Manager.

• At least 2 years of experience supporting a California-based personal injury law firm in a similar Case Manager role.

• Comprehensive understanding of personal injury case management processes.

• Practical experience with retrieving medical records, initiating insurance claims, coordinating medical treatment, managing medical liens, and handling property damage claims.

• Excellent written and verbal communication skills in English.

• Highly organized with a keen attention to detail.

• Capability to manage multiple cases, deadlines, and follow-ups concurrently.

• Comfortable engaging directly with clients, medical providers, and insurance companies.

• Bilingual in English/Spanish is preferred; strong English-only candidates will also be considered.

• Experience with Filevine is preferred.

• Previous experience managing personal injury cases in California is preferred.

• Experience in coordinating treatment and medical providers for personal injury clients is preferred.

• Familiarity with medical lien processes and property damage claims is preferred.

• Experience working remotely with a U.S.-based law firm is preferred.

🏝️ Benefits

• Full-time employment with a commitment of 40 hours per week.

• Opportunity for remote work.

• Monday to Friday schedule from 8:00 AM to 5:00 PM PST.