VP/SVP, Business Development

This is a fully remote position, open to applicants in Alabama, +41 more locations.

📋 Description

• Initiate, cultivate, and finalize new-logo BPO, CX, and technology-driven transformation opportunities.

• Manage the complete new-logo sales process from identifying target accounts through to contracting, closing, and transitioning to account leadership.

• Personally generate opportunities via executive engagement, industry connections, strategic networking, advisors, partners, conferences, and internal channels.

• Establish and nurture relationships with C-suite and senior decision-makers within targeted enterprise accounts.

• Lead intricate, multi-stakeholder enterprise pursuits.

• Discover strategic market opportunities and implement targeted go-to-market strategies.

• Develop and maintain a reliable, qualified pipeline to meet annual new-logo revenue and booking targets.

• Coordinate internal resources across Solutions, Operations, Technology, AI, Finance, Pricing, Legal, Marketing, and Executive Leadership.

• Clearly communicate Everise’s BPO, CX, AI-enabled operations, automation, analytics, digital transformation, and technology-driven customer experience value proposition.

• Create ROI-driven business cases and executive-level presentations.

• Sell and negotiate FTE-based, transaction-based, consumption-based, and outcome-based commercial models.

• Uphold accountability for pipeline progression, forecast accuracy, deal status, next steps, and CRM discipline.

• Stay informed about the competitive BPO/CX landscape, emerging technologies, AI trends, buyer priorities, and commercial models.

⛳️ Requirements

• Extensive enterprise sales experience in BPO, CX, customer care, digital transformation, technology-enabled services, or a closely related field.

• Direct BPO/CX sales experience is highly preferred.

• Proven and documented success in originating and closing new-logo enterprise business, including complex, multi-stakeholder opportunities.

• Capability to independently prospect, originate, develop, and close new enterprise business without relying heavily on existing accounts, inbound opportunities, or formal RFPs.

• Established, current, and pertinent relationships with C-suite executives, senior decision-makers, advisors, and/or industry influencers in target markets.

• Experience in selling transformational solutions and conveying the business value of AI, automation, analytics, digital capabilities, and technology-enabled CX solutions to senior executives.

• Competence in developing ROI-based business cases and navigating complex procurement, pricing, contracting, security, technology, and legal processes in large enterprise organizations.

• Strong executive presence, exceptional prospecting and relationship-building skills, and the credibility to engage C-suite and senior executives.

• Commercial fluency and robust negotiation abilities.

• Willingness to operate as a self-directed individual contributor in a fast-paced, entrepreneurial environment with high personal accountability for results.

• Readiness to travel extensively.

• Proficiency with CRM platforms and standard productivity tools.

🏝️ Benefits

• Discretionary bonus.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Disability insurance.

• 401(k).

• Paid time off.

• Work from home program.