Senior Account Executive – Strategic Accounts, East

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Drive revenue enhancement and acquire net new business from prospects as well as existing customers.

• Offer innovative solutions to large enterprise and strategic accounts.

• Establish and cultivate strategic relationships with customers.

• Develop relationships at the executive level and create strategic account plans.

• Articulate Genesys’s strategic vision and capabilities in relation to the challenges faced by customers.

• Formulate marketing and prospecting strategies for territorial expansion.

• Champion existing customers while promoting upsell and cross-sell opportunities.

• Oversee complex enterprise sales cycles and meet revenue targets.

• Take ownership of and develop the designated territory.

• Provide precise forecasting and strategic account planning.

• Craft dynamic sales presentations in collaboration with technical experts.

• Introduce customers to innovations in Predictive, Conversational, and Generative AI.

⛳️ Requirements

• A minimum of 7 years’ experience in a direct, outside sales role with quota responsibilities selling enterprise software solutions.

• Proven experience with multi-million dollar transactions and sales cycles ranging from 6 to 24 months within the enterprise sector (F500).

• Preferred experience in selling SaaS-based solutions in CX, EX, CCaaS, Customer Journey Analytics, Conversational AI, or WEM.

• Demonstrated success in developing strategic enterprise relationships and establishing connections with C-level executives.

• Experience in driving innovation, building new pipelines/business development, and crafting long-term strategic account plans.

• Capability to communicate strategic vision and distinctive capabilities to clients.

• Proven experience in developing marketing and prospecting plans for territorial expansion and new-logo account acquisition.

• Skilled in driving upsell and cross-sell opportunities.

• Experience in team selling and leading diverse account teams.

• Ability to understand customer needs and explain complex technology solutions effectively.

• Confirmed ability to lead intricate sales cycles with successful revenue generation.

• Familiarity with the MEDDPIC selling methodology.

• BS or BA degree or equivalent relevant work experience.

• Willingness to travel up to 50%.

🏝️ Benefits

• Uncapped commission plan with accelerators.

• Medical, Dental, and Vision Insurance.

• Paid Parental Leave.

• Telehealth coverage.

• Flexible work schedules and opportunities to work from home.

• Opportunities for development and career growth.

• Open Time Off.

• 10 paid holidays.

• 401(k) matching program.

• Adoption Assistance.

• Infertility treatments.

• Paid volunteer time.

• August Free Fridays.

• Well-being resources.

• Regionally tailored programs for employees and their families.

• Mentorship, learning programs, leadership development, and educational support.