Practice Access Manager, Bilingual – Spanish

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee designated provider accounts within a specific region or territory to enhance access

• Inform healthcare providers and office personnel about access services and reimbursement solutions according to manufacturer business rules and the BlinkRx platform

• Deliver compliant, consultative education on BlinkRx access solutions and prior authorizations

• Educate providers and their staff on BlinkRx services and advantages to assist patients in starting and continuing prescribed medication therapy

• Verify benefits and expand provider utilization of BlinkRx

• Conduct proactive outbound communication to provider offices via phone

• Recognize and act on growth opportunities, positioning access solutions for both new and existing patients

• Maintain account discussions and relationships within an assigned territory

• Manage regular interactions, track engagement, and ensure service continuity

• Act as the primary point of contact for prescription or patient inquiries

• Foster relationships with practices and offices to eliminate access barriers

• Develop customized profiles for provider preferences concerning prior authorization support and status updates

• Assist the Brand Field team with inquiries from healthcare providers and about BlinkRx

• Introduce partner field representatives to the BlinkRx platform

• Supply approved communications to healthcare providers regarding patient status

⛳️ Requirements

• Proficient in both English and Spanish (written and verbal) to effectively assist Spanish-speaking clients

• Experience in pharmacy sales, healthcare account management, or outbound sales within a healthcare/pharma environment is highly preferred

• Knowledge of prescription workflows across provider offices and pharmacy channels

• Solution-focused mindset with robust analytical skills

• Outstanding communication and interpersonal abilities

• Capability to establish and sustain strong relationships with both internal and external clients

• Comfort with outbound calling and the ability to introduce products or services while advancing conversations

• Willingness to travel as business needs require, including internal training sessions, industry conferences, and occasional in-person healthcare provider visits

• Ability to excel in a dynamic and fast-paced setting

• Skill in prioritizing tasks and managing multiple projects from inception to completion with minimal oversight

• Strong organizational and time-management skills

• Must maintain strict confidentiality and demonstrate impeccable judgment

• Ability to handle several tasks concurrently

• Experience with a CRM (e.g., Salesforce) and softphone systems is advantageous

🏝️ Benefits

• Equal opportunity employer that values diversity

• SMS or MMS application updates for candidates who provide their phone number and consent