Nurse Care Coordinator, RN, Bilingual – Spanish

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee, schedule, and adjust clinical appointments within the care team.

• Handle referrals to specialists and external clinical services.

• Follow up with families to minimize care gaps and reduce no-show rates.

• Facilitate care transitions and ensure continuity among the interdisciplinary team.

• Provide clinical updates to physicians who have made referrals.

• Coordinate lab work and the necessary documentation with referring providers.

• Assist providers for patients who require escalated care.

• Deliver evidence-based education to families about managing chronic conditions.

• Explain medication regimens, treatment plans, and care objectives in easy-to-understand language.

• Address inquiries from patients and families through messaging and phone calls.

• Promote health literacy and empower families to take an active role in their child's care.

• Initiate and oversee medication prior authorization requests with insurance companies.

• Collaborate with pharmacies to resolve dispensing problems and coordinate refills.

• Monitor authorization statuses and escalate any delays as needed.

• Maintain precise medication records and document communications with pharmacies.

• Record clinical interactions across various EHR and care management systems.

• Engage in interdisciplinary case conferences, team huddles, and quality improvement sessions.

• Report on patient progress and care gaps to clinical supervisors.

• Identify workflow inefficiencies and contribute to solutions for process improvements.

⛳️ Requirements

• Current California Registered Nurse (RN) license in good standing.

• Associate's, Bachelor's, or Master's degree in Nursing is acceptable.

• Proven proficiency with various technology platforms and electronic health record (EHR) systems.

• Excellent organizational, communication, and interpersonal abilities.

• Capability to manage competing priorities and collaborate effectively in a remote, virtual environment.

• Comfort working with diverse pediatric populations that are medically and socially complex.

• Enthusiasm for joining a rapidly growing startup and refining new care models.

• Reliable internet connection and a dedicated workspace appropriate for remote work.

• Bilingual in English and Spanish; must possess medical proficiency in Spanish.

• Minimum of 1–2 years experience as a Nurse Care Coordinator.

• Availability to work full time Monday through Friday, 9 AM to 6 PM PT.

• Experience in an outpatient primary care environment.

• Preferred: experience in pediatric, chronic care, or care coordination settings.

• Preferred: knowledge of prior authorization processes and payer requirements.

• Preferred: experience in underserved or urban settings.

🏝️ Benefits

• Medical and ancillary benefits offered.

• Fully remote position available.

• Culture that is friendly towards remote work.

• Flexible remote work environment.

• Occasional Saturday coverage scheduled in advance.