Commercial Kitchen Service Technician

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Collaborate with managers in the restaurant and hospitality sectors to provide comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and various specialty food service equipment.

• Exhibit your mechanical skills, troubleshooting abilities, and proficiency in interpreting diagrams and schematics.

• Accurately troubleshoot, diagnose, and repair Commercial Kitchen Equipment, encompassing cooking, refrigeration, ware-washing, and other specialty food service tools.

• Liaise with manufacturers as necessary to assist with diagnostics and parts identification.

• Consult with the Technical Assistance Group for technical support while in the field.

• Efficiently install all ordered parts for the customer in a timely and professional manner, adhering to company policy.

• Promote and suggest additional services offered by Smart Care to customers when appropriate.

• Generate precise and timely administrative documents, including work orders, time reporting, receipts, and truck stock inventory.

• Adhere to safe work practices and accident prevention protocols.

• Keep a tidy and organized service vehicle, along with accurate inventory of parts and tools.

• Maintain productivity levels consistent with company standards.

⛳️ Requirements

• High School diploma or equivalent required.

• Minimum of 1 year of technical experience in refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military experience.

• Must possess a valid driver’s license and maintain an acceptable motor vehicle record.

• Willingness and capability to participate in the emergency on-call rotation, which includes nights and weekends.

• Availability for occasional overnight travel as necessary.

• Preferred qualifications include relevant technical training, licenses, and/or certifications (e.g., EPA, CFESA).

• Preferred experience in repairing commercial refrigeration and/or commercial cooking equipment.

• Self-motivated with a demonstrated ability to prioritize tasks and work independently with minimal supervision.

🏝️ Benefits

• On-the-job training with access to on-demand technical support, along with ongoing formal hands-on and classroom training at our National Training Kitchen.

• Opportunity to achieve professional CFESA certifications with potential for career advancement.

• Receive a company service vehicle, fuel card, tablet, and cell phone for business purposes.

• Participate in a market-leading benefits program, including 401k and paid time off.

• Take control of your career through growth opportunities, including advanced technician and management roles.