Training & Development Specialist

This is a fully remote position, open to applicants in Arizona, +10 more states.

📋 Description

• Develop, implement, and sustain comprehensive training programs for the ECM Quality and Training Department.

• Coordinate and deliver training on ECM core competencies, program standards, documentation requirements, and cultural sensitivity.

• Conduct onboarding for new ECM team members and facilitate ongoing training for existing staff in accordance with CalAIM and DHCS guidelines.

• Assess and evaluate training effectiveness through assessments, feedback mechanisms, and performance metrics.

• Participate in internal and external audits and assist with performance improvement plans.

• Liaise with internal leadership and external stakeholders, including community-based organizations and health plans, to identify training needs and ensure alignment with ECM objectives and Medi-Cal regulations.

• Maintain training records and guarantee that staff fulfill continuing education and compliance obligations.

• Create and distribute training materials, job aids, and guidance documents.

• Support quality improvement initiatives by incorporating lessons learned and best practices into training protocols.

• Collaborate across functions with Quality/Education and ECM operations leaders.

• Manage training projects in partnership with the Director of Training and Quality.

• Monitor changes in CalAIM policy, ECM provider mandates, and workforce development trends.

• Engage with Vynca patients/clients both remotely and/or in person.

• Occasionally travel for job responsibilities, training, or company events.

⛳️ Requirements

• Bachelor’s degree is mandatory.

• 2+ years of experience in adult education, staff training, and development, preferably in a healthcare, behavioral health, or social services context.

• Willingness and ability to work Monday through Friday, 8:30am to 5pm Pacific Time, with potential evenings and weekends.

• Experience with Medi-Cal populations, ECM, or CalAIM programs is highly desirable.

• Comprehensive understanding of adult learning principles and instructional design methodologies.

• Outstanding presentation, facilitation, and communication skills.

• Ability to analyze training needs and develop responsive curricula.

• Proficiency with learning management systems (LMS), Google Suite, and virtual training platforms such as Zoom and Microsoft Teams.

• Capacity to manage multiple priorities in a fast-paced environment.

• Cultural competence and the ability to interact effectively with diverse populations.

• Familiarity with CalAIM, Enhanced Care Management, and community-based care models.

• Experience with trauma-informed care, motivational interviewing, or other relevant therapeutic approaches.

• Background checks may include drug testing or other health screenings prior to employment.

• Vaccination against influenza is required for roles that involve interaction with patients, clients, or customers.

• Verification of identity and work eligibility using E-Verify upon hire.

• Legally authorized to work in the United States; employment visa sponsorship information will be requested during application.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Income protection benefits.

• Flexible PTO.

• Company holidays.

• 401k.

• Access to additional wellness benefits.

• Mileage reimbursement for field roles according to IRS guidelines.

• Occasional company events.