Billing Assistant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Create authorization requests and forms via health insurance provider portals.

• Monitor authorizations, unresolved issues, denials, and requests for further information.

• Validate authorizations, patients, procedures, quantities, authorization codes, and validity periods.

• Assist in the preparation and evaluation of monthly billing.

• Examine services, procedures, dates, patients, professionals, codes, amounts, and billing information.

• Arrange billing forms, medical records, care reports, and billing documentation.

• Identify any missing documents and necessary information before finalizing.

• Keep track of authorization and billing deadlines.

• Compile data sets and spreadsheets for XML/TISS files.

• Reconcile information across systems, spreadsheets, forms, reports, XML files, and portals.

• Sort billing by provider, billing period, patient, and procedure.

• Update records for billing, payments, outstanding issues, and denials.

• Submit billing through health insurance provider portals, where applicable.

• Monitor submission protocols and accounts that have been submitted.

• Aid in identifying and following up on claim denials and payment issues.

• Verify billed, approved, denied, and received amounts.

• Organize digital files and billing documents.

• Assist with departmental reports and performance metrics.

• Request documents, corrections, authorizations, and information from internal departments.

• Support administrative and financial functions associated with the department.

⛳️ Requirements

• Currently enrolled in or holding a bachelor’s degree in Business Administration, Financial Management, Accounting, Healthcare Management, or a related field.

• Technical certification or relevant experience in administrative, financial, or billing procedures is advantageous.

• Intermediate proficiency in Excel, including filters, formulas, VLOOKUP/XLOOKUP, SUMIF/SUMIFS, tables, and database organization.

• Familiarity with systems, platforms, and health insurance provider portals.

• Capability to handle large volumes of information and conduct thorough reviews.

• Understanding of billing, document issuance, and document verification processes.

• Excellent written communication skills.

• Ability to organize and monitor documents, submission protocols, deadlines, and unresolved issues.

• Detail-oriented, proactive, and analytical, with strong prioritization abilities, a commitment to deadlines, eagerness to learn, discretion, and responsibility in managing information.

🏝️ Benefits

• Telehealth consultations in psychology.

• Telehealth consultations with a nutritionist.

• Telehealth consultations in psychiatry.

• Access to an online fitness program.

• The Mâtine app.

• Geriatrics course.

• Telehealth consultations with a physician.