Business Development Representative

This is a fully remote position, open to applicants in Alabama, +18 more states.

📋 Description

• Serve as the initial point of contact for potential clients looking to consign with The RealReal.

• Evaluate marketing-generated leads through daily outreach while addressing incoming inquiries.

• Forward qualified leads to the suitable sales channel to secure new consignment opportunities.

• Cultivate leads through consistent follow-up via phone, text, and email communications.

• Utilize internal tools and resources to inform leads about the consignment process, accepted brands, pricing expectations, and next steps.

⛳️ Requirements

• High level of professionalism and excellent telephone etiquette.

• Outstanding attention to detail and organizational skills; ability to customize communication style for diverse audiences.

• Strong customer service, problem-solving, and analytical abilities.

• Superior verbal and written communication skills.

• Proficiency with software such as G-Suite, Email, SalesForce, and CRM systems.

• Self-driven and motivated to thrive in a fast-paced environment.

• A solutions-oriented mindset with a focus on growth.

• Flexibility and willingness to adapt to change.

• Capability to commit to full-time hours (40 hours per week).

• Availability to work one weekend day; shifts available are Tuesday-Saturday or Sunday-Thursday.

• Familiarity with the luxury fashion industry.

• Experience in lead qualification.

🏝️ Benefits

• Uncapped commission structure.

• $800/month commission at target performance.

• Monthly sales contests with cash prizes and site credit.

• Employee Stock Purchase Plan.

• 401K with Company Match.

• Medical, Dental & Vision Insurance.

• Paid Parental Leave.

• 9 Paid Company Holidays.

• 18 Paid Time Off (PTO) Days.

• PTO begins accruing on the first day of employment.

• Bonus program and incentive pay may be available depending on the position.