Business Development Manager – Equipment & Instrumentation Services

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Report directly to the Vice President of Customer Development

• Propel the growth and advancement of Equipment and Instrumentation Services throughout North America

• Manage the VWR equipment services portfolio

• Develop new service offerings and enhance business processes

• Ensure efficient territory management

• Meet sales, profit, and expense targets within a multi-million-dollar territory

• Formulate and implement strategies to enhance value-added services for current accounts

• Support efforts to attract new customers

• Collaborate with customer stakeholders, Avantor/VWR Services Managers, Leadership, Operations, and Field Sales teams to assess service requirements

• Work alongside global Equipment Services teams and external strategic partners to identify, develop, and execute service opportunities

• Strengthen customer relationships and foster ongoing business growth

• Implement strategies established by VWR leadership

• Promote Equipment and Instrumentation Services to clients

• Seek business opportunities with Avantor Services Onsite Management and Field Sales Teams

• Create programs and execute corporate strategies to motivate the sales team and drive equipment-services sales while capturing margins

• Build relationships with selected strategic service partners and establish service agreements with key providers in the US

• Assist with RFI/RFP/RFQ responses for equipment services within the North America territory

• Collaborate closely with internal VWR teams and external partners

• Develop and sustain customer and supplier relationships

• Deliver presentations internally and externally that demonstrate actions to achieve objectives, resolve issues, or fulfill customer business needs

• Identify service opportunities and formulate requirements, business cases, presentations, value propositions, tools, and implementation plans

• Perform other duties relevant to the position as required

⛳️ Requirements

• A Bachelor of Arts or Bachelor of Science in business or a science-related field is mandatory

• Minimum of 5 years of progressive experience in engineering, pharmaceuticals, equipment management, or a related domain is essential

• At least 2 years of supervisory or management experience, including oversight of direct reports and team performance, is required

• Preferred experience in sales

• Familiarity with industry regulations for IQ/OQ/PQ and GMP compliance

• LEAN Certification and experience in implementing such methodologies is advantageous

• Prior involvement in project management of a corporate-wide initiative is preferred

• Experience in building high-level customer relationships is essential

• Capability to sell at the C-suite level

• Excellent presentation skills

• Extensive experience in Project Management, such as PMP certification

• Strong written and verbal communication, negotiation, and presentation abilities

• Proficient in interfacing successfully at all organizational levels

• Ability to self-manage, self-motivate, multitask, and exhibit forward-thinking

• Skills in coaching, problem-solving, troubleshooting, and conflict resolution

• Working knowledge of finance tools

• Proficiency in Microsoft business applications

• Ability to positively influence others and adapt to customer paradigm shifts

• Experience in managing teams focused on equipment and instrumentation services

• Willingness to travel 40% to customer locations and VWR facilities

🏝️ Benefits

• Medical, Dental, Vision, and Wellness programs (eligible for medical coverage on day 1)

• Paid Time Off (PTO)

• Company paid holidays

• Choice holidays

• Flexible Spending Account (FSA)

• Health Savings Accounts (HSA)

• Commuter benefits

• 401(k)

• Tuition assistance

• Employee stock purchase plan discount

• Critical illness coverage

• Hospital indemnity coverage

• Accident coverage

• Legal coverage

• Identity theft protection

• Pet insurance

• Auto insurance

• Home insurance

• Peer recognition rewards redeemable for gifts and products

• Learning experiences to support career growth and success