Bilingual Front Desk Receptionist – Plastic Surgery

This is a fully remote position, open to applicants in Nicaragua, +5 more countries.

📋 Description

• Manage all incoming and outgoing patient communications while demonstrating clear and professional phone etiquette.

• Conduct insurance verification and pre-authorization processes to ensure patient eligibility and coverage specifics before appointments.

• Oversee patient scheduling, consultation calendars, and appointment arrangements.

• Use Office Ally to facilitate patient check-ins, update medical records, and keep clinical logs up to date.

• Offer comprehensive administrative support at the front office to ensure seamless daily operations.

⛳️ Requirements

• Proficiency in both English and Spanish (verbal and written) is mandatory.

• Previous experience in verifying health insurance benefits and eligibility is essential.

• Direct experience with Office Ally is highly preferred.

• Possess outstanding organizational skills, professional phone manners, and patient service standards appropriate for a specialty practice.

• Availability for full-time work, Monday through Friday, from 8:00 AM to 5:00 PM, PST is required.

• This is a full-time contractor role, requiring 40 hours of work each week.

🏝️ Benefits

• Comprehensive compensation package.

• Opportunity for professional development and growth.

• Supportive work environment with a focus on teamwork.