Account Executive – Professional Services

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Lead the strategy for customer outcomes and recurring revenue business to drive incremental services growth.

• Work collaboratively across various teams, including account teams and specialists, to identify, qualify, and close complex service opportunities.

• Manage relationships with long-term customers and engage with C-level executives.

• Influence decision-making criteria to maintain Cisco's competitive edge.

• Utilize data analysis and customer insights to discover new opportunities and resolve customer challenges.

• Deliver precise weekly and monthly sales forecasts.

• Enhance the collaboration between sales and customer success teams.

• Ensure comprehensive service alignment and achieve the expected business outcomes.

⛳️ Requirements

• A minimum of 8 years in Services, with experience in either Sales or Delivery.

• Proven experience in leading service strategies and closing intricate sales deals with cycles ranging from 6 to 18 months.

• Track record of closing large Professional Services deals exceeding $20M.

• Expertise in data analysis to identify buying tendencies, service availability, and potential for unattached products.

• Experience in strategic account planning and integrating analytics into customer engagement strategies.

• Preferred 5+ years of Sales experience in the Federal or Service Provider sectors.

• Experience in constructing business cases and justifying ROI.

• Demonstrated ability to build, maintain, and effectively influence C-level relationships within major customer accounts.

• Technical knowledge of service offerings, premium support programs, and point-of-sale attachment strategies.

• Exceptional collaboration skills for navigating high-engagement, cross-functional environments, including product management and architecture teams.

• Strong consultative approach with the capacity to foresee and drive a customer's strategic business outcomes.

• Ability to promote service solutions across a geographic area and shape go-to-market-wide prospecting strategies.

• Skill in identifying institutional "Champions" and navigating complex organizational processes to secure deal closure.

• Willingness to travel up to 25% of the time.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Coverage for short- and long-term disabilities.

• Basic life insurance.

• Eligibility for grants of Cisco restricted stock units, subject to continued employment.

• 10 paid holidays each year.

• 1 floating holiday for non-exempt employees.

• Paid day off for employee birthdays.

• Paid year-end holiday shutdown.

• 4 paid days off for personal wellness.

• 16 days of paid vacation time annually for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees.

• 80 hours of sick time off provided upon hire and each January 1st thereafter.

• Up to 80 hours of unused sick time can be carried forward.

• Additional paid time off for critical or emergency family situations.

• Optional 10 paid volunteer days per calendar year.

• Performance-based incentive pay for sales roles.

• Annual bonuses for eligible non-sales positions.