Account Executive – Hospitality

This is a fully remote position, open to applicants in Arizona, +5 more states.

📋 Description

• Spearhead initiatives to deliver customized solutions to major clients and meet sales objectives.

• Formulate and implement strategic plans to strengthen client relationships and stimulate growth.

• Act as a trusted consultant for clients, comprehending and addressing their specific needs.

• Execute in-depth presentations and product demonstrations for key stakeholders.

• Work in tandem with internal teams to ensure the viability and success of solutions.

• Oversee and expand NCR Voyix Restaurant accounts while fulfilling customer satisfaction and financial targets.

• Create account-specific strategies to enhance satisfaction with implemented solutions and showcase the entire suite of offerings.

• Cultivate and sustain senior-level customer relationships through consultative selling techniques.

• Grow business portfolios within designated accounts and pinpoint cross-selling opportunities.

• Coordinate efforts across NCR Voyix divisions to fulfill client commitments.

• Maintain organized communication with stakeholders and transparency regarding account status and opportunities.

• Negotiate multi-year contracts for software and services.

• Collaborate with senior management to devise territory strategies.

• Grasp customer business goals and position NCR Voyix as a strategic ally.

• Oversee the sales process: generate leads, qualify prospects, identify decision-makers, forge relationships beyond IT, and finalize deals.

• Ensure continuous customer satisfaction throughout pre-sales and post-sales interactions.

• Effectively communicate and lead cross-functional teams to guarantee customer success.

⛳️ Requirements

• Bachelor’s degree in Business, Marketing, or a related discipline, or equivalent experience.

• 5+ years of experience in Restaurant operations, sales, or management, along with relevant training or certification.

• Over 5 years of sales or operational experience with complex SaaS and hardware solutions, as well as professional services or prior experience in the POS sector.

• Extensive knowledge and understanding of the Restaurant industry and its competitive landscape.

• Proven capability to lead and implement sophisticated sales strategies.

• Strong leadership qualities and collaborative team skills.

• Experience interacting with C-level executives within the customer base.

• Sales and/or Marketing experience focusing on prospecting, qualifying, and closing new business deals.

• Experience managing large-scale client accounts.

• Demonstrated success in project execution and revenue growth.

• Solid financial insight and understanding of customer ROI.

• Exceptional negotiation and persuasion abilities.

• Experience facilitating client workshops and discovery sessions.

• Proficiency in Salesforce.

• 5-8 years of relevant business and sales management experience with a successful track record in SaaS and technology sales.

• Background in SaaS and/or application software.

• Proven history of managing the sales process and crafting strategic roadmaps aligned with customer requirements and industry standards.

• Strong communication and interpersonal skills.

• Significant business acumen.

• Capability to operate and manage in a matrix management structure.

• Willingness to travel 50% of the time to support named accounts.

🏝️ Benefits

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k