Account Director – Retail

This is a fully remote position, open to applicants in Arizona, +2 more states.

📋 Description

• Create account and opportunity strategies to nurture and expand assigned accounts.

• Drive profitable sales of NCR Voyix’s Retail portfolio, which includes hardware, software, professional services, and managed services.

• Oversee and cultivate accounts while ensuring exceptional customer service and support.

• Comprehend the retail sector and competitive landscape, articulating the business advantages of NCR Voyix’s Retail solution offerings.

• Capture and refresh opportunities within the sales funnel, managing them through to closure.

• Establish strong customer relationships to enhance satisfaction and account profitability.

• Align customer business goals with NCR Voyix self-service solutions and formulate business cases.

• Develop strategic account plans, customer opportunity outlines, presentations, and proposals.

• Identify and fulfill customer requirements to stimulate volume and growth.

• Act as a liaison between customers, sales support teams, the factory, product management, and internal resources.

• Manage prospect opportunities within the designated account base.

• Schedule and conduct regular meetings with customers to discuss issues, performance, value, projects, rollouts, and new solutions.

• Populate the pipeline with qualified opportunities and implement sales campaigns to achieve quarter-on-quarter growth.

• Gather customer and industry insights to address customer needs effectively.

• Discover future business opportunities through industry knowledge and customer networks.

• Address competitive threats to enhance customer retention.

• Understand account decision-making processes and establish regular governance and cadence.

⛳️ Requirements

• Bachelor’s degree in Engineering, Business, or Commerce (MBA preferred).

• Over 5 years of demonstrated sales experience.

• Background in the Retail industry.

• Experience in selling solutions, particularly in infrastructure and software applications, is highly advantageous.

• Proven track record of meeting quota objectives.

• Successful experience in managing account relationships.

• Ability to cultivate senior-level business relationships with customers.

• Demonstrated performance and capability to sell value through a Consultative Selling approach.

• Employment offers are contingent upon successful completion of screening criteria relevant to the position.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and career advancement.

• Competitive salary and performance-based incentives.

• Flexible work arrangements.

• Engaging company culture focused on innovation and teamwork.