Account Director

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Manage one or more significant accounts while ensuring excellence in client management, team leadership, and service delivery.

• Establish and nurture partnerships with senior stakeholders at client organizations.

• Provide strategic marketing guidance and propose integrated solutions to address business challenges.

• Lead and motivate teams responsible for maintaining client relationships.

• Offer investment advice and translate results into tangible business outcomes.

• Represent the clients' brands, strategies, and objectives within the organization.

• Oversee multiple complex programs in collaboration with delivery leads.

• Align strategy and execution with client goals and campaign results.

• Review and enhance strategic, conceptual, and creative deliverables.

• Collaborate with global clients and teams effectively.

• Manage commercially viable opportunities and ensure accurate Scopes of Work.

• Lead forecasting efforts, address commercial issues, and contribute to growth objectives.

• Develop marketing strategies tailored to clients' businesses and industries.

• Document and share success stories from accounts.

• Drive account plans, growth strategies, proposals, and RFPs.

• Expand client contact networks and identify avenues for growth.

• Mentor, develop, onboard, and inspire team members and direct reports.

• Foster a positive, high-performing team culture.

• Guide career development planning for team members.

• Achieve client satisfaction, ensure account profitability, maintain delivery accuracy, and reach account growth targets.

⛳️ Requirements

• A confident and inclusive leader who builds trust with clients and teams.

• A strategic marketing thinker who connects broader objectives to finer details.

• Positive, resilient, and proactive in identifying solutions and advancing work.

• Capable of constructively challenging ideas and driving clients and teams toward impactful outcomes.

• Proficient in relationship management, influencing, building trust, and clear communication at all levels.

• Inquisitive and quick to learn; skilled at analyzing complex information and simplifying it into actionable recommendations.

• A collaborative problem solver who supports the team while being open to new ideas.

• Extensive experience in leading integrated marketing programs, including media strategy, media buys, and channel selection.

• Strong understanding of brand and ABM programs, along with measurable business impact.

• Over 5 years of prior agency experience, preferably in a B2B setting.

• Demonstrated success in delivering client value and growth at a senior level.

• Experience in managing senior client and partner relationships.

• Ability to confidently communicate at a senior level, both internally and externally.

• Skillful in directing marketing programs based on business goals.

• Capability to propose bold, effective solutions to client challenges.

• Commercial acumen with experience in forecasting, financial management, and ensuring account profitability.

• Familiarity with account management tools and processes.

• Proficient in Word, Excel, PowerPoint, Outlook, and other essential business tools.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Pre-tax flexible spending account (FSA) for healthcare, dependent care, and transit expenses.

• 4% 401(k) contribution with no vesting period required.

• Generous paid time off; at least 20 days is recommended.

• 15 days of annual sick leave.

• Holiday shutdown from December 26th to 29th.

• Parental leave policy: primary caregiver receives 12 weeks of full pay followed by 12 weeks at 50% pay; secondary caregiver receives 12 weeks of full pay.

• Access to the Unmind well-being platform, which includes therapists and coaches.

• Employer-funded life, AD&D, and disability insurance.

• Company retreats, including local office holiday celebrations and international trips.

• Flexible remote work arrangements.