Account Development Manager – Automotive

This is a fully remote position, open to applicants in Arizona, +2 more states.

📋 Description

• Act as the main point of contact for designated client accounts.

• Develop and sustain strong relationships with important stakeholders.

• Proactively meet client needs and resolve issues by collaborating with internal teams.

• Conduct regular account assessments to pinpoint opportunities for product adoption, penetration, and client satisfaction.

• Work alongside Product Development, Marketing, Operations, and the sales team to provide customized solutions and communicate account expectations.

• Keep abreast of client-specific agreements and ensure adherence across associated dealerships.

• Organize or facilitate training sessions for client teams.

• Encourage participation in Safe-Guard’s F&I certification and training initiatives.

• Address client inquiries regarding training and operational best practices.

• Recognize and document cross-selling and upselling prospects within current accounts.

• Generate and qualify leads for potential new clients and forward them to the National Sales Manager.

• Assist in the strategic expansion of Safe-Guard’s presence alongside the National Sales Manager.

• Maintain CRM records of client interactions, training events, and account performance.

• Report account metrics, lead generation activities, and client feedback to leadership.

⛳️ Requirements

• Bachelor's degree in Business, Marketing, or a related field preferred; equivalent work experience will be considered.

• Over 3 years of experience in account management, client relations, or similar roles, ideally within the automotive or vehicle retail sector.

• Experience in providing training or leading workshops for client teams.

• Five years of experience in the Automotive industry.

• Three years of experience in retail F&I.

• Proven ability to establish trust and credibility with key client stakeholders.

• Strong skills in facilitating or coordinating training sessions to enhance product knowledge and adoption.

• Outstanding verbal and written communication abilities, including presentation and public speaking skills.

• Proven track record in identifying and qualifying new business opportunities within existing accounts.

• Highly organized and capable of managing multiple accounts and projects simultaneously.

• Proficient in CRM tools (e.g., Salesforce.com) and reporting platforms.

• Willingness to travel up to 50% for client meetings, training sessions, and account reviews.

• Must be authorized to work in the U.S.

• Must successfully pass a background check.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Flexible Spending Account.

• Health Savings Account.

• 401(k) Plan with Company Match.

• Company-paid Short-Term and Long-Term Disability.

• Company-paid Life Insurance.

• Paid Holidays and Vacation.

• Employee Referral Program.

• Employee Assistance Program.

• Wellness Programs.

• Paid Community Service Opportunities.

• Tuition Reimbursement.

• Ongoing Training & Personal Development.