Workers' Compensation Paralegal

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee a designated caseload of Massachusetts workers' compensation claims from initiation to resolution.

• Initiate new files and collect details regarding injuries, as well as employer and insurer information, along with wage records.

• Monitor DIA deadlines, conciliations, conferences, hearings, and impartial medical examinations using SmartAdvocate.

• Keep up-to-date case notes, tasks, and follow-up dates.

• Prepare DIA claims, forms, and correspondence for attorney evaluation.

• Draft settlement documents, such as lump-sum agreements, and calculate benefits for attorney review.

• Organize exhibits and hearing materials.

• Request, track, and assess medical records and bills.

• Monitor weekly benefits, medical payments, and treatment authorizations.

• Collaborate with medical providers, insurers, and adjusters regarding payments and outstanding balances.

• Act as the primary point of contact for clients on a daily basis and provide regular updates.

• Prepare clients for conciliations, conferences, hearings, and medical examinations.

• Communicate directly with Spanish-speaking clients or utilize firm resources for assistance.

• Work closely with workers' compensation attorneys and identify issues early on.

• Coordinate with the personal injury team on associated third-party claims.

• Assist in settlement closing and disbursement, including addressing workers' compensation liens on third-party recoveries.

⛳️ Requirements

• Paralegal certification or an associate's or bachelor's degree, or equivalent experience in a law firm.

• Minimum of 2 years of paralegal or case management experience in the field of workers' compensation.

• Proficient understanding of Massachusetts DIA procedures and forms.

• Experience in reviewing medical records and tracking medical expenses.

• Preferred: Experience in plaintiff-side (injured worker) workers' compensation in Massachusetts.

• Preferred: Familiarity with SmartAdvocate or a comparable case management system.

• Preferred: Bilingual in English and Spanish.

• Highly organized with the ability to manage multiple files and deadlines.

• Detail-oriented with accuracy in filings, calculations, and record-keeping.

• Strong written and verbal communication skills.

• Proactive in follow-up and escalation of issues.

• Proficient in using SmartAdvocate, Microsoft Outlook, Excel, Word, and Teams.

🏝️ Benefits

• Equal opportunity employer.

• Remote work arrangement.