Win-back Sales Specialist, Serbian-speaking

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Assume complete responsibility for the Ex-Client database pertaining to the Serbian market.

• Engage with clients through phone calls, emails, and Viber communication.

• Perform regular and systematic follow-up calls, ensuring that every ex-client is contacted at least once each quarter.

• Utilize CRM (Salesforce) to log all interactions, seek new leads in the existing database, and analyze the sales funnel.

• Strive towards KPIs related to returning clients and total revenue generated from these clients.

• Recognize client needs and obstacles, provide insights to the product team, and meet individual sales targets.

• Reconnect with former clients to revive valuable business opportunities for Jooble.

⛳️ Requirements

• Minimum of 1 year of sales experience.

• Proficiency in Serbian to effectively communicate with clients.

• Intermediate or higher level of English proficiency (both spoken and written) for team communication.

• Experience with CRM systems.

• Excellent communication skills.

• Proficient in computer applications (G Suite, AI tools, etc.).

• Background in HR-tech, job boards, or similar fields is highly advantageous.

🏝️ Benefits

• Fully remote work opportunity.

• Flexible working hours: 7 hours per day (excluding lunch), Monday to Friday.

• Paid training provided during the first week.

• 16 days of paid vacation plus Serbian public holidays.

• Work in an international company environment.

• Freelance employment arrangement.