Wholesale Offer Manager

This is a fully remote position, open to applicants in Illinois, +4 more states.

📋 Description

• Identify and implement solutions to address the intricate needs of Wholesale customers.

• Receive and process incoming quotes and orders from Wholesale partners.

• Assess incoming opportunities and develop intricate proposals.

• Collaborate with boundary partners to enhance efficiencies.

• Strengthen relationships with carrier clients, understanding their requirements while promoting Astound’s offerings.

• Analyze complex challenges and devise financially sound solutions.

• Utilize financial modeling tools and comprehend intricate financial and business strategies to achieve sales targets.

• Conduct research, writing, editing, proposal production, and coordination for sales/business development activities independently.

• Partner with National Sales Managers on proposal initiatives, deliverables, win strategy formulation, and sales tactics.

• Collaborate with technical teams to create solutions that address customer needs.

• Leverage communication and negotiation skills to implement sales strategies and stimulate customer demand.

• Provide training for partners and ongoing education regarding Astound’s capabilities.

• Address customer inquiries for information, support, assistance, joint proposals, and pricing.

• Assist the Wholesale team and boundary partners in engineering, implementation, and account management throughout the pre-sales to post-sales process.

• Manage escalations and devise solutions in challenging situations.

• Keep reporting updated in various CRM systems for all opportunities.

• Perform additional duties as required.

⛳️ Requirements

• Bachelor’s degree in business or a related field preferred, or a combination of education and relevant experience.

• Over 5 years of experience in telecommunications within Enterprise, Carrier, or Wholesale Channels.

• At least 5 years of experience in strategic pricing or as a business analyst.

• Customer-focused approach.

• Operational knowledge of telecommunications ordering, provisioning, and billing processes.

• Strong analytical, verbal, written, presentation, and Excel skills.

• Ability to collaborate with diverse teams to facilitate and achieve results.

• Effective communication skills for interacting with management, team leaders, and customers.

• Detail-oriented, with a focus on quality and timelines.

• Demonstrates commitment, resilience, accountability, and teamwork.

• Preferred strong technical background in developing software systems in the telecommunications sector.

• Familiarity with general marketing tools and processes is preferred.

🏝️ Benefits

• 401k retirement plan with employer matching.

• Insurance options including medical, dental, vision, life, and short-term disability insurance.

• Paid Time Off/Vacation: Starting at 80 hours annually, increasing with tenure at the organization.

• Floating Holiday: 40 hours per year.

• Paid Holidays: 7 days per year.

• Paid Sick Leave: Astound provides a specified number of paid sick hours annually, varying by state and/or local laws.

• Tuition reimbursement program.

• Employee discount program.

• Opportunities for bonuses and additional benefits, if applicable.

• Personalized training and coaching.

• Supportive work environment that fosters growth and opportunity.

• Rewards and recognition programs.