Clinical Area Manager

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Develop clinical demand for Inogen therapy by educating healthcare professionals, including physicians, sleep specialists, and care teams.

• Assist eligible patients in navigating the appropriate fulfillment path while maintaining a channel-agnostic approach.

• Establish and nurture relationships with pulmonologists, sleep physicians, sleep laboratories, primary care providers, and other referral sources.

• Provide compliant clinical education, product demonstrations, and in-services.

• Generate qualified referrals and direct them according to approved routing guidelines and patient preferences.

• Design and implement a territory plan utilizing claims and market data.

• Manage priority accounts based on defined call frequency using pod-based territory coverage.

• Incorporate discussions on oxygen and mask therapy within existing targeting and capacity frameworks.

• Track referrals until patient initiation and escalate any barriers to the Area Sales Manager or Customer Care.

• Educate DME branch personnel on patient identification and Inogen therapy.

• Maintain up-to-date account, activity, and referral records in the CRM system.

• Complete CAM onboarding and achieve CAM certification through observed mastery, performance results, and a written capstone project.

• Share field insights and best practices with the Clinical Success team.

• Conduct all activities in compliance with Inogen policies, the Anti-Kickback Statute, and patient-choice requirements.

⛳️ Requirements

• Candidates must reside in the designated Louisville/Lexington territory, ideally within the Louisville/Lexington areas.

• A Bachelor’s degree or equivalent experience is required.

• A minimum of 3 years of experience in respiratory, sleep, medical device, or clinical field roles is required.

• Proven experience engaging physicians and care teams in the field is necessary.

• Active clinical or related credentials preferred, such as RRT, CRT, RN, RPSGT, RST, or AE-C.

• Experience in DME, HME, or payer environments is preferred.

• Established relationships within the assigned geographic area are preferred.

• Intermediate proficiency in Microsoft Office and CRM systems; experience with Salesforce is preferred.

• A current/active driver’s license with a clean DMV record and proof of auto insurance is required.

• Clinical knowledge of respiratory, oxygen, and/or sleep therapy, as well as physician and DME workflows.

• Ability to translate clinical evidence into tailored conversations for different audiences.

• Skills in clinical consultation and in-service delivery.

• Experience in territory planning using data and proficiency in CRM for planning and tracking work.

• Strong integrity and sound judgment in a regulated environment.

• Excellent oral and written communication skills.

• Capability to independently manage a territory, including planned overnight travel.

🏝️ Benefits

• Variable compensation based on the Sales Commission Plan.

• Health insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• 401(k) plan with employer contributions and matching.

• Generous paid time off, including vacation and sick leave.

• Paid volunteer time opportunities.

• Wellbeing programs available.