Wholesale Market Area Manager

This is a fully remote position, open to applicants in North Carolina, +3 more states.

📋 Description

• Manage Sales and Service Agreements involving GM, dealerships, external fleet customers, and Independent Aftermarket stores within the designated territory.

• Act as a point of contact between GM, dealerships, external fleet customers, and IAM stores.

• Offer guidance and consultation to assist dealers and IAM stores in achieving their monthly and annual sales and service goals.

• Monitor dealership Customer Satisfaction Index results and other customer feedback to pinpoint deficiencies and opportunities.

• Facilitate product launches by coordinating marketing and advertising initiatives.

• Develop and nurture relationships with both internal and external stakeholders.

• Oversee personnel training and ensure compliance with GM's standards and objectives.

• Assist with vehicle and parts ordering, inventory management, and inventory balancing.

• Evaluate dealer sales, local market trends, and competitive activities to uncover revenue opportunities.

• Contribute to efforts aimed at increasing sales of GM vehicles and parts and aid in resolving customer issues.

• Execute other related tasks as assigned.

• Travel frequently, with at least 50% or more, and up to 75% travel to dealerships within the assigned territory.

⛳️ Requirements

• Bachelor’s Degree or equivalent professional experience.

• A minimum of 3 years of experience in Sales, Service, or Operations with a documented history of revenue growth.

• Strong knowledge of the automotive industry and business principles, particularly in wholesale, aftersales, service & parts operations, and customer experience management is highly preferred.

• Willingness to travel up to 75% to various locations within your territory.

• Proficiency in Google Workspace or Microsoft Suite, including data analysis, reporting, and visualization tools.

• GM does not offer immigration-related sponsorship for this position; candidates must not require GM immigration sponsorship now or in the future.

• Candidates must currently reside within the territory (North Carolina, South Carolina, and parts of Virginia and West Virginia) or be prepared to relocate to Central North Carolina or an approved surrounding area within 60 days of the start date.

• Must reside in an approved city within the designated territory or relocate within the timeline provided at offer.

• Ability to legally operate a motor vehicle regularly and successfully complete a Motor Vehicle Report review.

🏝️ Benefits

• Relocation benefits are available for candidates who meet the criteria set forth by company policy.

• GM provides benefits that support employee well-being both at work and at home; more details are available through Total Rewards resources.

• An inclusive workplace with reasonable accommodations for individuals with disabilities.