Wholesale Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct daily outbound calls to establish new accounts and consistently follow up to ensure customer satisfaction.

• Respond to inquiries regarding loan pricing and scenarios.

• Collaborate closely with operations to address any issues that arise.

• Partner with associates to aid in account development.

• Manage client expectations and build trust.

• Oversee the tracking and reporting of monthly volume and loan quality.

• Stay informed about regulatory industry standards and requirements.

• Build and sustain relationships with mortgage loan brokers and agreements with qualified brokers, banks, and credit unions within the designated territory.

• Enhance and expand the Company’s wholesale lending operations.

⛳️ Requirements

• A minimum of 2 years of experience in mortgage lending.

• A solid understanding of mortgage underwriting, processing, closing, and sales procedures.

• Well-developed interpersonal and account development skills.

• Outstanding customer service abilities, with a keen attention to detail and follow-through.

• Capability to work effectively both independently and in a fast-paced environment.

• A strong aspiration to progress, learn, and embark on a long-term career with the right company.

• Demonstrates confidence and empathy when interacting with current and prospective customers.

• Accurately reflects Deephaven Mortgage and the strengths and capabilities of our wholesale team.

• Maintains a professional demeanor in all situations.

• A collaborative team player committed to excellence, hard work, and enjoyment.

• Experience with Encompass/Point/mortgage origination systems is preferred.

• Participation in E-Verify required.

🏝️ Benefits

• Customized time off.

• Employer-matched 401(k) plan.

• Participation in the Philanthropy Committee and charitable initiatives.

• Comprehensive health insurance starting on the first day of employment.

• Competitive maternity and paternity leave.

• Team-building events and celebrations.

• Mentorship opportunities for career advancement.

• Exclusive discounts on travel, technology, pets, legal services, and more.

• Promotion of thought leadership and innovation.