Wellness Coach

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate scheduled individual wellness coaching sessions, averaging around six sessions each day.

• Assist patients throughout their complete wellness journey, from initial onboarding and early progress to goal accomplishment and sustainable maintenance.

• Review patient intake documents and physical activity logs prior to sessions to tailor coaching guidance to individual needs.

• Offer personalized, non-clinical advice related to nutrition, physical activity, daily routines, habits, and overall wellness.

• Support patients in overcoming plateaus, stalled progress, weight-loss challenges, and other obstacles.

• Ensure patients feel engaged and supported throughout their wellness journey.

• Address team queue tickets and carry out Wellness Referral outreach projects.

• Conduct Wellness Reviews and reach out to patients who are experiencing minimal to no progress.

• Request completed intake documents and confirm appointments via email.

• Identify patients who may benefit from additional medications, supplements, or wellness options and educate them about available choices.

• Send personalized follow-up emails post-session, including session highlights, achievements, challenges, recommendations, and action plans.

• Record session insights, outcomes, and action plans in Google Sheets.

• Document relevant session details in Zoho Notebook.

• Collaborate with internal teams when patients require further support or escalation.

• Maintain a professional, compassionate, and consistent communication style throughout every patient interaction.

⛳️ Requirements

• Excellent verbal and written communication abilities with a knack for building trust and rapport with patients remotely.

• Capability to provide tailored wellness guidance while adhering to the non-clinical aspects of the coaching role.

• Strong organizational skills and meticulous attention to detail.

• Ability to evaluate patient information and convert it into actionable, easily understandable wellness recommendations.

• Comfortable discussing nutrition, physical activity, healthy habits, motivation, and lifestyle adjustments.

• Ability to encourage and motivate patients facing plateaus, setbacks, or stalled progress.

• Strong follow-up and documentation abilities.

• Proficient in managing multiple patient sessions, outreach tasks, and administrative duties throughout the day.

• Comfortable working independently in a fast-paced, remote setting.

• Proficient with computers, email, spreadsheets, and digital documentation tools.

• A reliable personal laptop or desktop computer is required.

• A quality headset for virtual patient sessions and meetings is essential.

• High-speed internet connectivity is a must.

• A professional, private workspace that is suitable for conducting remote patient sessions.

• Preferred: Previous experience in wellness coaching, health coaching, nutrition, fitness, patient support, healthcare, telehealth, or any patient-facing environment.

• Preferred: Experience assisting patients in achieving long-term health, wellness, or weight management goals.

• Preferred: Experience with patient retention, engagement, or ongoing care programs.

• Preferred: Familiarity with Google Workspace, Google Sheets, Zoho, CRM platforms, or similar documentation systems.

• Preferred: Knowledge of wellness programs, nutritional strategies, physical activity recommendations, GLP-1 medications, peptides, NAD+, supplements, or other wellness and longevity solutions.

🏝️ Benefits

• Comprehensive benefits package, including Health, Dental, and Vision.

• Fully remote position.

• Paid time off and company holidays.

• Opportunities for career advancement within a fast-growing company.

• Exposure to innovative therapies and programs in health, wellness, and longevity.

• Meaningful, ongoing relationships with patients and support for their long-term success.