Vulnerability Remediation Operations Lead

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Lead and manage vulnerability remediation initiatives across technology teams to minimize enterprise risk and align with business goals.

• Ensure that vulnerabilities are correctly assigned, with clear ownership, remediation strategies, timelines, and documented results.

• Maintain oversight of remediation activities across infrastructure, cloud, applications, platforms, networks, and end-user technologies.

• Collaborate with Security and technology teams to prioritize remediation efforts based on risk, business impact, operational requirements, and compliance standards.

• Encourage teamwork among technical and business stakeholders to address vulnerabilities, eliminate obstacles, and ensure timely remediation.

• Track remediation performance, service-level agreements, and aging vulnerabilities, escalating issues and risks as necessary.

• Act as the primary liaison between Security and Technology teams for remediation planning, governance, and continuous enhancement.

• Generate and deliver reports, metrics, and insights for operational, leadership, audit, and governance audiences.

• Assist in the vulnerability exception processes through documentation, reviews, approvals, and ongoing monitoring.

• Identify ways to enhance remediation effectiveness through automation, process enhancements, standardization, and improved tools.

⛳️ Requirements

• Proven experience in vulnerability management, cybersecurity, technology operations, service management, risk management, or a related discipline.

• Knowledge of vulnerability management practices, including prioritization, remediation planning, exception handling, validation, and reporting.

• Experience collaborating with cross-functional teams in intricate technology environments.

• Familiarity with enterprise infrastructure, cloud platforms, networking, applications, endpoint technologies, and security protocols.

• Proficiency in using vulnerability management or security tools such as Tenable, Qualys, Rapid7, Microsoft Defender, or similar platforms.

• Familiarity with ServiceNow Vulnerability Response/Management or similar workflow and ticket management systems.

• Strong analytical skills with the ability to analyze data, identify trends, and convey actionable insights.

• Proven ability to influence outcomes, cultivate partnerships, and drive accountability across teams in a collaborative and inclusive manner.

• Professional certifications such as CISSP, CISM, CRISC, Security+, ITIL, PMP, or equivalent qualifications.

• Experience supporting cloud security, DevSecOps, compliance, audit, or enterprise governance initiatives.

• Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field, or a comparable combination of education, training, and experience.

• Applicants must reside in the United States, either in one of the 50 States or the District of Columbia.

• Proof of U.S. citizenship is mandatory at the time of hire.

• Must possess work authorization that does not currently, or in the future, require visa sponsorship.

• Successful completion of a background check is required.

• Virtual interviews are to be conducted via video.

🏝️ Benefits

• Health, dental, and vision coverage beginning on Day One.

• Wellbeing programs.

• Retirement plans with contribution matching.

• Generous paid time off.

• Parental leave.

• Opportunities for continuing education.

• Career advancement possibilities.

• Flexible work arrangements wherever feasible.

• Competitive total rewards package.

• Ongoing education and training.

• Occasional travel to physical office locations may be required.