VP, Sales

This is a fully remote position, open to applicants in United States.

📋 Description

• Propel new business expansion by identifying, cultivating, and securing enterprise BPO, CX, and technology-driven transformation opportunities.

• Formulate and implement targeted sales strategies that align with the company’s growth objectives and focus industries.

• Personally generate new opportunities through outreach to executives, industry connections, advisors, partners, networking, and events.

• Manage the complete new-logo sales cycle from prospecting and qualification through to solution development, proposals, negotiations, contracting, and closing.

• Establish trusted relationships with C-suite executives and senior decision-makers.

• Collaborate with solutions, operations, technology, AI, finance, pricing, legal, marketing, and executive teams to create unique client solutions.

• Articulate the value of BPO and CX services, AI-enhanced operations, automation, analytics, and digital transformation.

• Create business cases and executive presentations linking solutions to productivity, cost efficiencies, customer experience, revenue enhancement, and risk mitigation.

• Negotiate various commercial models including FTE-based, transaction-based, consumption-based, and outcome-based structures.

• Maintain a qualified pipeline to meet annual new-logo revenue and bookings goals, ensuring accurate forecasts and disciplined CRM practices.

• Keep tabs on competitors, buyer priorities, emerging technologies, and commercial trends.

• Guarantee a seamless transition to account leadership after contract signing.

⛳️ Requirements

• Extensive enterprise sales experience in BPO, CX, customer care, digital transformation, technology-driven services, or a closely related field.

• Direct experience in BPO or CX sales is highly preferred.

• Proven track record of personally originating and closing new-logo enterprise business, including complex opportunities with multiple stakeholders.

• Established and current relationships with C-suite executives, senior decision-makers, advisors, or industry influencers in target markets.

• Demonstrated ability to build a pipeline through independent prospecting and relationship cultivation, beyond existing accounts, inbound leads, and formal RFPs.

• Experience in crafting strategic pursuit plans, executive relationship strategies, and sales methodologies that lead to successful closures.

• Capability to convey the business value of AI, automation, analytics, digital capabilities, and technology-enabled CX solutions.

• Experience in building ROI-focused business cases and navigating enterprise procurement, pricing, contracting, security, technology, and legal processes.

• Strong skills in pipeline management, sales forecasting, CRM usage, and standard productivity tools.

• Bachelor’s degree in business or a related field is preferred; relevant experience will be considered in lieu of a degree.

• Willingness to travel extensively.

• Ability to discuss sales achievements over the last 3–5 years, including new-logo revenue, total or annual contract value, average and largest deal size, quota attainment, and percentage of pipeline personally generated.

• Skills in strategic hunting, executive presence, consultative selling, commercial judgment, negotiation, problem-solving, written communication, executive presentation, organization, time management, collaboration, self-direction, resilience, and the ability to manage multiple complex pursuits.

🏝️ Benefits

• Willingness to travel extensively is specified as a job requirement.

• Final title and compensation will reflect experience and proven performance.