Vocational Counselor

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee the Voucher intake process, detailing benefits to injured workers and outlining support from Case Specialists.

• Work collaboratively with Case Specialists on routine case file evaluations and critical deadlines.

• Address escalated issues and provide prompt resolutions.

• Stay informed about industry topics, regulatory updates, and changes in workers’ compensation.

• Partner with the Voucher team to ensure smooth case flow and operational excellence.

• Maintain expert knowledge in SJDB services and encourage cross-functional education.

• Execute duties as a Vocational Rehabilitation Counselor for injured workers and client attorneys.

• Create and present regular training sessions for the voucher team.

• Investigate industry events, publications, and announcements to identify innovative ideas.

• Attend educational workshops and industry events, review professional publications, build industry connections, and engage in professional organizations.

• Uphold Gemini Legal’s core values, standards of conduct, integrity, and culture.

• Utilize independent judgment and discretion under general supervision.

• Perform additional responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree in a relevant field is required.

• At least 3 years of full-time experience in conducting vocational evaluations, counseling, and placement of disabled individuals.

• Vocational and Return-to-Work Counselor (VRTWC) Certification and Accreditation are mandatory.

• Previous experience in a legal environment is preferred but not essential.

• In-depth knowledge of workers’ compensation regulations, codes, and guidelines relevant to vocational rehabilitation and the industry.

• Strong industry knowledge and relationships with all relevant parties in the workers' compensation field.

• Excellent verbal and written communication skills are essential.

• Bilingual fluency in Spanish is required.

• Comprehensive understanding of the SJDB industry and its operational processes.

• Capability to perform root cause analysis of issues.

• Exceptional organizational skills.

• Strong interpersonal skills, teamwork, organizational, and workload planning abilities.

• Effective self-management and the ability to work both independently and as part of a team.

• High levels of self-motivation and a strong work ethic.

• Outstanding presentation skills.

• Proficiency in office software, business phone systems, video conferencing, and computer applications, including Google Workplace.

• Ability to utilize data and analytics to forecast, drive outcomes, make decisions, and enhance products to improve sales performance.

• Proven history of successfully achieving goals and Key Performance Indicators (KPIs).

• Experience in an office environment is required.

• Strong teamwork capabilities.

• Must successfully pass pre-employment screening.

• Knowledge of HIPAA Compliance is mandatory.

• Must be capable of performing essential functions with or without accommodation.

• May be required to travel up to 10% of working hours.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance coverage.

• Generous paid time off, including PTO, sick leave, volunteer time, and paid holidays.

• 401(k) plan with company matching contributions.

• Tuition reimbursement program.

• Employee Assistance Program and legal assistance benefit.

• Company-paid annual charitable donation in your name.

• Employee recognition initiatives.