Clinical Inquiry Specialist – Genetic Counselor

This is a fully remote position, open to applicants in United States.

📋 Description

• Address clinical, technical, and scientific inquiries from both internal and external clients regarding the genetic testing offerings.

• Provide clinical guidance to laboratory personnel and molecular geneticists concerning accessioning queries, modifications to test orders, and interpretation of results.

• Collaborate with molecular geneticists and various departments to deliver high-quality, timely test results and fulfill organizational objectives.

• Assist in the creation of marketing materials and content for the company website.

• Represent the company at scientific meetings and industry conferences while networking with other genetic counselors.

• Develop educational resources and support public speaking initiatives for client and public education.

• Facilitate the intake and execution of Special Projects.

• Execute specialized tasks that extend beyond the typical responsibilities of a genetic counselor.

• Support training for genetic counseling assistants.

• Uphold the company's mission and values through accountability, innovation, integrity, quality, and teamwork.

• Adhere to and support the company’s Quality Management System policies and procedures.

• Act with an inclusive mindset and exemplify these behaviors for the organization.

⛳️ Requirements

• Master’s Degree in Genetic Counseling.

• ABGC/CCGC Board Certified or eligible.

• Authorization to work in the United States without sponsorship.

• A minimum of 2 years of experience in a Pediatric, Prenatal, MFM/NICU, or Adult (Cardio/Neuro) Genetics clinical role.

• Experience with whole genome and whole exome testing.

• Comprehensive knowledge of human genetics.

• General understanding of personalized healthcare and the rapidly evolving practices in clinical genetics, laboratory medicine, and informatics.

• Ability to customize, translate, and convey complex information in a straightforward and relevant manner to a diverse audience.

• Strong interpersonal and customer service skills.

• Capability to analyze and resolve complex problems.

• Excellent verbal, nonverbal, and written communication skills.

• Proven ability to prioritize tasks and manage multiple responsibilities.

• Demonstrated capacity to fulfill the essential duties of the role with or without accommodation.

• Commitment to maintaining professional certification through continuous education.

• Ensure regular and dependable attendance.

• Ability to adhere to a designated schedule.

• Work within standard office and genetic testing laboratory environments.

• Some local and overnight travel is necessary for client meetings and conference attendance.

• Visual acuity is required for viewing computer screens and patient records.

• Physical ability to stand or sit for up to 50 minutes each hour is essential for performing laboratory and computer tasks.

• Hearing acuity is necessary to receive laboratory safety warnings and to hear telephones, doorbells, and security alarms.

• The ability to navigate throughout the building is required to access computers, printers, laboratories, and personnel.

🏝️ Benefits

• Competitive salary and compensation package.

• Opportunities for professional development and continuing education.

• Comprehensive health benefits including medical, dental, and vision insurance.

• Retirement plan with company match.

• Generous paid time off and holiday schedule.