Clinical Inquiry Specialist – Genetic Counselor

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage clinical, technical, and scientific inquiries from both internal and external clients concerning precision oncology products.

• Offer clinical expertise to laboratory personnel and molecular geneticists regarding accessioning inquiries, modifications to test orders, and interpretation of results.

• Collaborate with molecular geneticists and various departments to ensure prompt and high-quality test outcomes.

• Contribute to the development of marketing materials and content for the website.

• Represent the company at scientific meetings and industry conferences.

• Build networks with other genetic counselors.

• Create educational materials and engage in public speaking.

• Maintain professional certification through continuous education.

• Facilitate the intake and execution of Special Projects.

• Execute specialized tasks that extend beyond typical genetic counselor responsibilities.

• Assist in training genetic counseling assistants.

• Adhere to the company's mission and values while complying with Quality Management System policies and procedures.

• Maintain consistent and reliable attendance.

• Support behaviors that promote inclusivity.

• Travel locally and overnight to meet with clients and attend conferences.

⛳️ Requirements

• Master’s Degree in Genetic Counseling.

• ABGC/CCGC Board Certified or eligible for certification.

• Authorization to work in the United States without the need for sponsorship.

• Over 2 years of experience in an Oncology Genetics clinical role (preferred).

• Familiarity with various oncology-related genomic technologies such as tumor NGS, ctDNA, and Molecular Residual Disease assays (preferred).

• Comprehensive understanding of human genetics.

• General knowledge of personalized healthcare, clinical genetics, laboratory medicine, and informatics.

• Ability to convey complex information in a simple manner to diverse audiences.

• Strong interpersonal and customer service abilities.

• Exceptional verbal, nonverbal, and written communication skills.

• Capability to analyze complex issues.

• Proven track record in prioritizing tasks and managing multiple responsibilities.

• Ability to adhere to a designated work schedule.

• Capacity to perform essential duties with or without reasonable accommodation.

• Visual acuity to view computer screens and patient records.

• Ability to stand or sit for up to 50 minutes each hour.

• Hearing acuity to respond to laboratory alerts and hear telephones, doorbells, and security alarms.

• Ability to navigate throughout the building.

• Will operate within standard office and genetic testing laboratory environments.

🏝️ Benefits

• Maintain professional certification through ongoing education.

• Some local and overnight travel to meet with clients and attend conferences.