Clinical Inquiry Specialist – Genetic Counselor

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage clinical, technical, and scientific inquiries from both internal and external clients regarding the genetic testing offerings.

• Adhere to departmental protocols while identifying and reporting any issues to the Clinical Inquiry Specialist Manager.

• Offer clinical expertise to laboratory personnel and molecular geneticists concerning accessioning inquiries, modifications to test orders, and interpretation of results.

• Collaborate with molecular geneticists and various departments to ensure the delivery of high-quality, timely test results, contributing to the achievement of organizational objectives.

• Assist in the creation of marketing materials and content for the company website.

• Represent the company at scientific meetings and industry conferences.

• Build a network with other genetic counselors.

• Create educational materials and support client and public education through public speaking engagements.

• Maintain professional certification through continuous education.

• Facilitate the intake and execution of Special Projects.

• Carry out specialized tasks beyond the typical duties of a genetic counselor.

• Aid in the training of genetic counseling assistants.

• Uphold the company’s mission and values through accountability, innovation, integrity, quality, and teamwork.

• Foster inclusive behaviors.

• Execute laboratory and computer tasks in both standard office and genetic testing laboratory environments.

• Travel locally and overnight to engage with clients and attend conferences.

⛳️ Requirements

• Master’s Degree in Genetic Counseling.

• ABGC/CCGC Board Certified or eligible.

• Proven ability to perform the essential functions of the role with or without accommodation.

• Authorization to work in the United States without sponsorship.

• Over 2 years of experience in a Pediatric, Prenatal, MFM/NICU, or Adult (Cardio/Neuro) Genetics clinical position.

• Familiarity with whole genome and whole exome testing.

• Extensive knowledge of human genetics.

• General understanding of personalized health care and the evolving practices of clinical genetics, laboratory medicine, and informatics.

• Capability to tailor, translate, and convey complex information in an accessible and relevant manner to diverse audiences.

• Strong interpersonal and customer service abilities.

• Proficient in dissecting and analyzing complex problems.

• Exceptional verbal, nonverbal, and written communication skills.

• Proven ability to prioritize tasks and manage multiple responsibilities simultaneously.

• Support and adhere to the company’s Quality Management System policies and procedures.

• Maintain consistent and reliable attendance.

• Visual acuity is necessary for viewing the computer screen and patient records.

• Physical capability to stand or sit for up to 50 minutes each hour is essential for performing laboratory and computer tasks.

• Hearing acuity is required to receive alerts about laboratory hazards and to hear telephones, doorbells, and security alarms.

• Ability to navigate throughout the building to access computers, printers, laboratories, and personnel.

• Must be able to work the designated schedule.

🏝️ Benefits

• Comprehensive health insurance options.

• Retirement savings plans with company matching.

• Opportunities for professional development and continuing education.

• Flexible work schedules.

• Generous paid time off policies.