Virtual Sales Manager – Sleep

This is a fully remote position, open to applicants in Texas.

📋 Description

• Achieve and surpass assigned national sales targets.

• Recruit, lead, mentor, and manage a virtual sales team for a client's obstructive sleep apnea product.

• Supervise daily operations and provide ongoing leadership for the team and virtual sales efforts.

• Serve as the liaison between client sales leadership and EVERSANA.

• Collaborate with client field leadership and act as the client's primary point of contact.

• Manage program operations and engage in marketing strategy discussions.

• Contribute insights on targeting, messaging, and collateral requirements during both pre-launch and post-launch phases.

• Create call guides for the virtual sales team based on client sales objectives and product messaging.

• Track sales metrics and coach the team to achieve or surpass brand and KPI goals.

• Generate weekly representative statistics, call trends, program summaries, and various KPI reports.

• Organize and lead monthly and quarterly business reviews with the client.

• Schedule regular client meetings to promote collaboration, alignment, and learning opportunities.

• Oversee and manage the HCP sample management process.

• Act as the team’s point of contact for CRM technical challenges.

• Co-develop and maintain SOPs, work instructions, list management, CRM configuration, and project tracking documentation.

• Stay informed about company policies, PDMA, compliance, and regulatory standards.

• Manage team productivity, staffing requirements, and cultivate team culture.

• Facilitate the development of individuals and the team as a whole, along with performance management.

• Set performance expectations and ensure adherence to compliance and policies.

• Monitor calls and arrange virtual ride-alongs for coaching purposes.

• Handle personnel actions including salary adjustments, promotions, transfers, disciplinary actions, and terminations.

• Train virtual sales representatives on systems, processes, compliance, customer service, sales techniques, and products.

• Conduct bi-weekly quality assurance monitoring and evaluation of virtual sales calls.

• Guide the team through evolving roles and objectives.

• Deliver high-quality unbranded educational presentations and materials.

• Support HCP engagement, field insights, post-launch call strategies, field penetration, and outreach to high-priority HCP targets.

⛳️ Requirements

• A four-year Bachelor's degree from an accredited university or college or equivalent experience is required.

• A minimum of 4 years managing virtual sales teams in the healthcare/pharma sector.

• At least 2 years in a virtual pharmaceutical sales role, inside sales, customer success, tele-sales, or omnichannel engagement.

• Outstanding interpersonal and team management abilities.

• Experience in client alignment and interactions at all organizational levels.

• Proficiency in Microsoft Word, Excel, PowerPoint, and SharePoint.

• Strong analytical and organizational capabilities.

• Preferred experience in sleep medicine, pulmonology, Ear/Nose/Throat (ENT), neuromuscular, or respiratory markets.

• Previous launch experience is highly desirable.

• Experience in cross-functional, collaborative roles.

• Proven success in leveraging digital engagement strategies to enhance customer adoption and business performance.

🏝️ Benefits

• Competitive salary.

• Attractive bonus opportunities.

• Paid time off.

• Company-sponsored holidays.

• Comprehensive training programs.

• Employee development initiatives.

• 401K plan with employer matching.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Extensive employer benefits.

• Reasonable accommodations provided during the hiring process.