Virtual Sales Manager – Sleep

This is a fully remote position, open to applicants in Texas.

📋 Description

• Achieve and surpass designated national sales targets

• Recruit, lead, mentor, and oversee a virtual sales team for a client's obstructive sleep apnea product

• Supervise daily operations and deliver continuous team and virtual sales guidance

• Act as a liaison between client sales leadership and EVERSANA

• Collaborate closely with client field leadership

• Function as the client's sole point of contact for program management

• Engage in marketing strategy discussions, offering insights on targeting, messaging, and materials

• Create call guides that align with client sales objectives and product messaging

• Track sales metrics and coach the team to achieve brand and KPI goals while ensuring proper therapeutic use

• Provide weekly reports on representative statistics, call trends, program summaries, and other KPIs

• Organize and lead monthly and quarterly business reviews with the client

• Schedule ongoing client meetings to foster collaboration, alignment, and learning

• Establish a sample management system that complies with HCP sampling guidelines

• Serve as the team contact for CRM technical issues

• Co-develop and maintain SOPs, work instructions, list management, CRM configuration, and project tracking documents

• Stay informed about company policies, PDMA, compliance, and regulatory standards

• Oversee team productivity, staffing requirements, culture, development, and performance

• Monitor calls and arrange virtual ride-alongs to guide representatives on effectiveness and on-label promotion

• Ensure compliance with expense management policies

• Set objectives, work methodologies, and performance benchmarks for direct reports

• Approve and communicate salary adjustments, promotions, transfers, disciplinary actions, discharges, and other personnel decisions

• Train virtual sales representatives on systems, processes, compliance, customer service, sales, and products

• Conduct bi-weekly scheduled and unscheduled quality assurance assessments of virtual sales calls

• Steer the team through shifting responsibilities and goals

• Spearhead the delivery of unbranded educational presentations and materials, and provide field insights for launch strategies

• Champion the adoption of best practices for HCP engagement, onsite meeting organization, patient identification, workflows, and launch updates

• Support post-launch call-plan objectives, field penetration, and outreach to high-priority HCP targets

⛳️ Requirements

• Bachelor's degree from an accredited institution or equivalent experience required

• 4+ years of experience managing virtual sales teams within the healthcare/pharmaceutical sector

• 2+ years in virtual pharmaceutical sales, inside sales, customer success, tele-sales, or omnichannel engagement

• Exceptional interpersonal and team leadership abilities

• Proven experience aligning with clients and interacting at all organizational levels

• Proficient in Microsoft Word, Excel, PowerPoint, and SharePoint

• Strong analytical and organizational capabilities

• Preferred experience in sleep medicine, pulmonology, ENT, neuromuscular, or respiratory markets

• Prior experience with product launches is highly desirable

• Experience in cross-functional, collaborative positions preferred

• Demonstrated success in using digital engagement strategies to enhance customer adoption and business performance preferred

🏝️ Benefits

• Attractive bonus potential

• Paid time off

• Company-paid holidays

• Comprehensive training

• Employee development initiatives

• 401K plan with employer matching

• Medical insurance

• Dental insurance

• Vision insurance

• Additional extensive employer benefits

• Reasonable accommodations available during the hiring process

• Commitment to equal opportunity employment