Virtual Sales Manager – Sleep

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Achieve and surpass designated national sales targets.

• Recruit, guide, mentor, and lead a virtual sales team focused on a client’s obstructive sleep apnea product.

• Manage daily operations and deliver continuous virtual sales leadership.

• Act as a liaison between client sales leadership and EVERSANA.

• Collaborate with client field leadership and be the primary program contact for the client.

• Engage in marketing strategy discussions, offering insights on targeting, messaging, and promotional materials.

• Create call guides that align with client sales objectives and product messaging.

• Track sales metrics and provide coaching to the team in line with brand and KPI goals.

• Generate reports detailing weekly representative statistics, call patterns, program summaries, and KPIs.

• Facilitate monthly and quarterly business reviews with the client.

• Schedule regular client meetings to promote collaboration and alignment.

• Implement sample-management procedures in accordance with HCP sampling guidelines.

• Act as the main contact for CRM technical concerns.

• Co-develop and maintain SOPs, work instructions, list management, CRM setup, and project tracking documentation.

• Ensure compliance with PDMA and regulatory standards.

• Oversee team productivity, staffing, culture, development, and performance management.

• Monitor calls and arrange virtual ride-alongs for coaching representatives.

• Supervise expense-management compliance.

• Authorize and convey personnel decisions including salary adjustments, promotions, transfers, disciplinary actions, and terminations.

• Provide training for virtual sales representatives on systems, processes, compliance, customer service, sales, and products.

• Conduct bi-weekly quality assurance evaluations of sales calls.

• Support the team in transitioning responsibilities from education to impactful HCP engagement.

• Assist with launch strategy, post-launch call plan goals, field penetration, and outreach to high-priority HCPs.

⛳️ Requirements

• A Bachelor’s degree from an accredited institution or equivalent experience is required.

• At least 4 years of experience managing virtual sales teams within the healthcare/pharmaceutical sector.

• Minimum of 2 years in virtual pharmaceutical sales, inside sales, customer success, tele-sales, or omnichannel engagement.

• Exceptional interpersonal and team leadership abilities.

• Experience aligning with clients and interacting at all organizational levels.

• Proficient in Microsoft Word, Excel, PowerPoint, and SharePoint.

• Strong analytical and organizational capabilities.

• Experience in sleep medicine, pulmonology, ENT, neuromuscular, or respiratory markets is preferred.

• Prior experience with product launches is highly desirable.

• Experience in cross-functional, collaborative roles is preferred.

• Proven success in utilizing digital engagement strategies to enhance customer adoption and business performance is preferred.

🏝️ Benefits

• Attractive bonus potential.

• Paid time off.

• Company-sponsored holidays.

• Comprehensive training programs.

• Employee development initiatives.

• 401(k) plan with employer matching.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Extensive employer benefits.

• Reasonable accommodations provided during the hiring process.