Virtual Access Specialist

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Provide education to Health Care Providers regarding patient support programs along with approved access and reimbursement tools and services.

• Act as a subject matter authority on payer policies and requirements at local, regional, and national levels.

• Guide HCPs on the status of patient prescriptions, eligibility for programs, and payer processes and procedures.

• Build and maintain relationships with relevant providers within the assigned territory.

• Communicate clear, concise, and effective information with Field Reimbursement Managers, HCPs, and other stakeholders.

• Collaborate with sales, market access, and patient services teams to inform HCPs about prescription statuses and program eligibility.

• Utilize approved resources and data to bolster HCP education initiatives and improve the patient experience.

• Identify and communicate payer trends for approved products to Patient Services and market access account management teams.

• Spearhead process improvement initiatives to enhance system efficiency and strategies for patient access.

⛳️ Requirements

• Bachelor’s degree or Associate degree in biological sciences, pharmacy, business-related field, or an equivalent qualification preferred.

• 3–5 years of experience in account management, payer account management, and/or access and reimbursement.

• In-depth knowledge of payer policy processes, published coverage criteria and documentation, coding, prior authorization, and appeal processes.

• Familiarity with the rules, regulations, and risks associated with reimbursement support services.

• Comprehensive understanding of the dynamics of commercial and governmental payer access.

• Excellent communication skills with the capability to navigate cross-matrix environments.

• Strong critical-thinking skills to assess and prioritize workloads at the account level.

• Ability to work remotely while directly contacting HCP offices in the designated geography.

🏝️ Benefits

• Paid time off, encompassing vacation, holidays, and sick leave.

• Medical, dental, and vision insurance.

• 401(k) plan.

• Eligibility to participate in short-term incentive programs.