Configuration Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage in the review and validation of raw materials.

• Ensure that system configurations align with requirements documentation.

• Provide support for work process flows related to Annual Enrollment, New Services Implementation, and system builds for Acquisitions and Divestitures.

• Conduct self-quality assurance on system build tasks.

• Create and adhere to global process documentation while reporting any discrepancies.

• Maintain regular communication with internal partners regarding ongoing projects or tasks.

• Monitor capacity and productivity metrics through task updates.

• Review open tasks on a daily basis, prioritize assignments, and escalate issues when necessary.

• Address escalated or global system build challenges for clients.

• Take part in training sessions focused on new system functionalities and processes.

⛳️ Requirements

• A Bachelor’s Degree or equivalent professional experience.

• At least 2 years of experience in benefits administration plan configuration.

• Required experience in the benefit administration sector.

• Preferred strong skills in SQL, MS Access, and Excel.

• Strong analytical capabilities.

• Excellent verbal and written communication skills.

• Ability to manage projects and handle multiple priorities simultaneously.

• High attention to detail.

• A mindset geared towards creative thinking and continuous improvement.

• Ability to compare large data sets, organize information, and summarize conclusions.

• Familiarity with business processes, system development, and process enhancements.

• Proficient in collecting business requirements, process flows, and use cases.

• Experience with a strong understanding of various technologies and platforms.

🏝️ Benefits

• Annual bonus incentive plan.

• Comprehensive benefits package available for eligible full-time or part-time employees.