VIP & Institutional Sales – MENA

This is a fully remote position, open to applicants in United Arab Emirates (UAE).

📋 Description

• Establish and nurture trust-based relationships with a portfolio of prominent global institutional and VIP clients.

• Enhance existing customer relationships through ongoing communication and a deep understanding of client requirements.

• Develop and implement essential customer service processes and systems.

• Create management guidelines and monitor the status of key clients.

• Evaluate user behavior to uncover latent needs.

• Prepare detailed customer analysis reports.

• Collaborate with various departments to deliver optimal customer service solutions and gather product feedback.

• Curate a client portfolio in partnership with Binance and travel to engage and attract clients at tailored events.

⛳️ Requirements

• Proven sales experience (customer acquisition/origination) with defined sales KPIs.

• Knowledge of CRM systems.

• Capability to operate independently within a sales team.

• Experience collaborating with regional sales teams.

• Background in attending and organizing events to acquire new clients.

• Between 3 to 10 years of professional experience in sales and client services, particularly within an international financial framework such as banking, investments, or FX sales.

• Established client portfolio, including institutional clients, high-net-worth individuals, proprietary trading firms, private banking clients, and commercial banks.

• Excellent communication, adaptability, relationship management, and sales abilities.

• Capacity to perform under pressure.

• Enthusiasm for the cryptocurrency sector; industry experience is a plus.

• Proficiency in both English and Arabic is mandatory.

• Ability to coordinate with international partners and stakeholders.

🏝️ Benefits

• Competitive salary along with company benefits.

• Flexible work-from-home arrangement (subject to the nature of the business team's work).

• Opportunities for professional advancement and ongoing learning.

• Independence in an innovative work environment.

• Collaboration with top-tier talent in a user-focused global organization.

• Travel opportunities and participation in customized client events.