Vice President, Transformation Services – Epic Optimization

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Drive the strategic direction, roadmap, and implementation for enhancing clients’ Epic electronic health record platform.

• Define and take ownership of the Epic optimization and transformation strategy along with a multi-year roadmap.

• Lead interdisciplinary teams of Epic analysts, application coordinators, and consultants across various Epic modules.

• Mentor and expand a high-performing, diverse team.

• Evaluate Epic configuration and workflows to uncover opportunities for improving revenue yield, accelerating cash flow, reducing denials, enhancing productivity, and enriching user and patient experiences.

• Oversee the design, construction, testing, and deployment of Epic enhancements, upgrades, and new module implementations.

• Collaborate with revenue cycle leadership to convert KPIs into Epic-driven workflow, automation, and analytics enhancements while quantifying the financial impact.

• Establish governance, change control, and prioritization processes for Epic build requests and transformation initiatives.

• Act as the executive point of contact and technical authority for clients, delivering status updates, strategic recommendations, and executive presentations.

• Analyze system performance, adoption, and workflow trends, recommending corrective measures as necessary.

• Develop and manage program budgets, resource plans, and vendor partnerships.

• Keep abreast of Epic releases, functionalities, regulatory requirements, and industry best practices.

• Mentor and nurture team members to enhance Epic optimization capabilities.

• Assist Business Development with Epic assessments, solution design, opportunity identification, project scoping, and client presentations.

• Stay informed about healthcare issues and regulations while adhering to organizational policies.

• Set realistic goals and priorities that align with the organizational objectives.

• Safeguard and utilize patients’ PHI in compliance with HIPAA standards and adhere to Information Security and HIPAA policies.

⛳️ Requirements

• A BS in Information Systems, Healthcare Administration, Business, or a related field is required; an MBA, MHA, or equivalent advanced degree is highly preferred.

• Over 10 years of progressively responsible experience in healthcare IT leadership roles, demonstrating significant expertise in leading Epic implementation, optimization, or transformation initiatives is required.

• Epic certification(s) or proficiency in one or more Epic applications (e.g., Resolute HB/PB, Cadence, Prelude, EpicCare, Grand Central) is strongly preferred.

• Proven track record of successfully delivering large-scale, cross-functional Epic optimization or transformation projects with measurable operational and financial outcomes.

• Strong understanding of revenue cycle operations, clinical workflows, and the impact of Epic configuration on reimbursement, denials, and patient experiences.

• Familiarity with governmental, legal, and regulatory requirements related to healthcare data, billing, and EHR utilization.

• Ability to comprehend complex system configurations and reimbursement structures and apply them to workflow design.

• Experience with program and project management methodologies, governance, and change management practices.

• Proficient in Microsoft Office Suite.

• Capability to influence and collaborate within complex, matrixed organizations.

• Strong interpersonal skills with the ability to communicate effectively at all organizational levels.

• Excellent problem-solving and creative skills, with the ability to exercise sound judgment and make decisions based on accurate and timely analyses.

• High integrity and dependability, combined with a strong sense of urgency and results orientation.

• Exceptional written and verbal communication skills are required.

• Must own a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes.

🏝️ Benefits

• Comprehensive health benefits package.

• Opportunities for professional development and career advancement.

• Flexible work arrangements.

• Collaborative and inclusive work environment.

• Access to cutting-edge technology and resources.