Vice President, Managed Services Organization – MSO

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Provide strategic executive leadership for managed services operations and convert organizational strategy into scalable operational services.

• Spearhead the formulation and implementation of operational strategy, focusing on the expansion of services for both affiliated and non-affiliated client organizations.

• Supervise practice management, revenue cycle management, access and scheduling, call center operations, care coordination, population health support, IT and EHR optimization and analytics, credentialing and provider onboarding, as well as compliance, risk, and quality support.

• Set service standards, performance metrics, service level expectations, and accountability frameworks.

• Cultivate operational partnerships with client organizations and provide expertise for proposals, implementations, onboarding, and service offerings.

• Oversee productivity, cost management, margin performance, service efficiency, budgeting, forecasting, pricing, and financial performance reporting.

• Drive continuous improvement and performance enhancement initiatives.

• Build and lead the managed services leadership team, including developing succession plans and leadership pipelines.

• Collaborate with compliance, legal, quality, physician, and clinical leaders to uphold regulatory and contractual obligations while minimizing operational risks.

⛳️ Requirements

• Bachelor's degree in healthcare administration, business, finance, or a related field (required).

• Master's degree in Health Administration, Business Administration, Public Health, or a related field (preferred).

• At least ten (10) years of progressive leadership experience in healthcare operations.

• Proven experience in leading multi-site or system-level operations, preferably in medical group practice management, MSOs, or health system shared services.

• Demonstrated ability to scale operations and provide services to multiple client organizations.

• Strong financial acumen with experience in managing complex budgets and operational performance.

• Solid financial and business acumen.

• Experience in mergers and acquisitions.

• Expertise in executive leadership and strategic execution.

• Commitment to operational excellence and systems thinking.

• Client-focused service delivery approach.

• Proficient in change management and transformation leadership.

• Excellent communication and relationship-building skills.

🏝️ Benefits

• Competitive pay.

• Incentives.

• Referral bonuses.

• 403(b) with employer contributions (when eligible).

• 457(b).

• 457(f)/SERP (7.5% Contribution, 6% Interest YOY).

• 25% annual target bonus.

• Medical, dental, vision, and prescription coverage.

• HSA/FSA options.

• Life insurance.

• Mental health resources and discounts.

• Paid time off.

• Parental and FMLA leave.

• Short- and long-term disability.

• Backup care for children and elders.

• Tuition assistance.

• Professional development.

• Continuing education support.