Vice President – Strategic Account Management

This is a fully remote position, open to applicants in Virginia, +1 more state.

📋 Description

• Take ownership of and nurture executive-level relationships within key strategic accounts, including CEOs, CMOs, COOs, CFOs, Cancer Center Directors, laboratory leadership, and health system administrators.

• Create, implement, and sustain enterprise-level account strategies across surgical workflows, pathology operations, and oncology care delivery.

• Identify and leverage opportunities to incorporate Caris molecular profiling and precision oncology solutions into clinical pathways, institutional standards of care, and system-wide protocols.

• Lead Quarterly Business Reviews that concentrate on performance, utilization trends, outcomes, and future growth initiatives.

• Analyze account and regional data to uncover growth opportunities, adoption challenges, and productivity gaps.

• Act as a strategic partner to Regional Business Directors by aligning enterprise priorities with regional planning and execution.

• Provide indirect leadership, mentorship, and expert knowledge to Oncology Account Executives, Oncology Case Managers, and supporting field roles.

• Oversee strategic initiatives, including complex account onboarding, precision medicine program launches, pathology-driven initiatives, workflow optimization, EMR integrations, and service enhancements.

• Coordinate cross-functional execution among Operations, Client Services, Laboratory, Medical Affairs, IT, and Marketing.

• Define project scope, timelines, deliverables, and success metrics; monitor progress using CRM and project management tools.

• Support new business development and account expansion through complex deal strategy, value positioning, and institutional decision-making.

• Serve as a senior escalation point for strategic accounts.

• Represent Caris Life Sciences at senior leadership levels within customer organizations.

• Engage in significant regional travel, estimated at over 50%.

• Provide responsiveness during evenings, weekends, holidays, or after-hours as dictated by customer needs and business priorities.

⛳️ Requirements

• Bachelor's degree in life sciences, business, or a related field.

• A minimum of 5–7 years of experience in strategic account management, oncology diagnostics, precision medicine, or complex healthcare sales.

• Strong comprehension of molecular diagnostics, next-generation sequencing (NGS), oncology workflows, and pathology/laboratory operations.

• Proven success in driving growth within complex, matrixed healthcare environments.

• Demonstrated ability to influence without direct authority and lead cross-functional and field teams.

• Proficiency in CRM systems (e.g., Salesforce), reporting tools, and the Microsoft Office Suite.

• Capability to travel by air and automobile for customer meetings and regional responsibilities.

• Ability to occasionally lift and carry materials weighing up to 25 pounds.

• Successful completion of the pre-employment process, including a criminal background check, drug screening, applicable credit check, and reference verification.

• MBA or another advanced degree is preferred.

• Preferred formal project management training or PMP certification.

• Experience in supporting enterprise or health-system-level partnerships is preferred.

• Established relationships within academic medical centers or large integrated delivery networks are preferred.

• Strong analytical, organizational, and executive communication skills are preferred.

🏝️ Benefits

• Ongoing training related to Caris products, systems, regulatory requirements, and commercial processes.

• Equal opportunity employment.