Vice President – Strategic Account Management

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Take ownership of and cultivate executive-level relationships within key strategic accounts, including CEOs, CMOs, COOs, CFOs, Cancer Center Directors, laboratory leaders, and health system administrators.

• Create, implement, and sustain enterprise-level account strategies that encompass surgical workflows, pathology operations, and oncology care delivery.

• Discover opportunities to incorporate Caris molecular profiling and precision oncology solutions into clinical pathways, institutional standards of care, and system-wide protocols.

• Lead Quarterly Business Reviews that concentrate on performance, utilization trends, outcomes, and upcoming growth initiatives.

• Examine account- and regional-level data to pinpoint growth opportunities, adoption barriers, and productivity gaps.

• Act as a strategic collaborator with Regional Business Directors by syncing enterprise priorities with regional planning, prioritization, and tactical execution.

• Provide indirect leadership, mentorship, and subject matter expertise to Oncology Account Executives, Oncology Case Managers, and supporting field roles.

• Manage strategic initiatives such as complex account onboarding, precision medicine program launches, pathology-driven initiatives, workflow optimization, EMR integrations, and service enhancements.

• Facilitate cross-functional execution across Operations, Client Services, Laboratory, Medical Affairs, IT, and Marketing.

• Establish project scope, timelines, deliverables, and success metrics; monitor progress using CRM and project management tools.

• Assist in new business development and account expansion through complex deal strategies, value positioning, and institutional decision-making.

• Serve as a senior escalation point for strategic accounts.

• Represent Caris Life Sciences at the highest levels of customer leadership as a long-term precision medicine partner.

⛳️ Requirements

• Bachelor’s degree in life sciences, business, or a related field.

• A minimum of 5–7 years of experience in strategic account management, oncology diagnostics, precision medicine, or complex healthcare sales.

• Deep understanding of molecular diagnostics, next-generation sequencing (NGS), oncology workflows, and pathology/laboratory operations.

• Proven track record of driving growth within complex, matrixed healthcare environments.

• Demonstrated ability to influence without direct authority and lead cross-functional and field teams.

• Proficient in CRM systems (e.g., Salesforce), reporting tools, and Microsoft Office Suite.

• Capability to sit or stand for extended periods while working remotely or on-site with customers.

• Willingness to travel by air and automobile for customer meetings and regional responsibilities.

• Ability to lift and carry materials weighing up to 25 pounds occasionally.

• Candidate must successfully complete the pre-employment process.

• Preferred: MBA or another advanced degree.

• Preferred: Formal project management training or PMP certification.

• Preferred: Experience in supporting enterprise or health-system-level partnerships.

• Preferred: Established relationships within academic medical centers or large integrated delivery networks.

• Preferred: Strong analytical, organizational, and executive communication skills.

🏝️ Benefits

• Continuous training related to Caris products, systems, regulatory requirements, and commercial processes.

• Significant regional travel opportunities.

• Full-time employment.