Vice President – Strategic Account Management

This is a fully remote position, open to applicants in Minnesota, +1 more state.

📋 Description

• Take charge of and nurture executive-level relationships within key accounts, including CEOs, CMOs, COOs, CFOs, Cancer Center Directors, laboratory leaders, and health system administrators.

• Create, implement, and sustain enterprise-level account strategies that encompass surgical workflows, pathology operations, and the delivery of oncology care.

• Discover opportunities to incorporate Caris molecular profiling and precision oncology solutions into clinical pathways, institutional care standards, and system-wide protocols.

• Lead Quarterly Business Reviews centered on performance metrics, utilization trends, outcomes, and initiatives for future growth.

• Examine account- and regional-level data to pinpoint growth opportunities, obstacles to adoption, and gaps in productivity.

• Act as a strategic partner to Regional Business Directors, ensuring alignment between enterprise priorities and regional planning and execution.

• Provide indirect leadership, mentorship, and specialized knowledge to Oncology Account Executives, Oncology Case Managers, and supporting field roles.

• Oversee strategic initiatives, which include complex account onboarding, precision medicine program launches, pathology-driven initiatives, workflow optimization, EMR integrations, and service enhancements.

• Facilitate cross-functional execution involving Operations, Client Services, Laboratory, Medical Affairs, IT, and Marketing.

• Define the scope of projects, timelines, deliverables, and success metrics; monitor progress using CRM and project management tools.

• Aid in new business development and account expansion through complex deal strategies, value positioning, and institutional decision-making processes.

• Serve as a senior escalation point for strategic accounts.

• Represent Caris Life Sciences at the highest levels of customer leadership, acting as a long-term precision medicine partner.

⛳️ Requirements

• Bachelor’s degree in life sciences, business, or a related discipline.

• A minimum of 5–7 years of experience in strategic account management, oncology diagnostics, precision medicine, or complex healthcare sales.

• Strong comprehension of molecular diagnostics, next-generation sequencing (NGS), oncology workflows, and pathology/laboratory operations.

• Proven track record of driving growth in complex, matrixed healthcare settings.

• Demonstrated capability to influence without direct authority and lead cross-functional and field teams.

• Proficiency in CRM systems (e.g., Salesforce), reporting tools, and the Microsoft Office Suite.

• Willingness to travel by air and automobile for customer meetings and regional responsibilities.

• Ability to occasionally lift and carry materials weighing up to 25 pounds.

• Successful completion of pre-employment processes, including background checks, drug screening, credit checks where applicable, and reference verification.

• Flexibility to work evenings, weekends, or holidays as necessary.

• Availability for after-hours responsiveness for critical customer or enterprise matters.

🏝️ Benefits

• Significant regional travel (approximately >50%).

• Ongoing training related to Caris products, systems, regulatory requirements, and commercial processes.

• Job-specific compliance and safety training.

• Equal opportunity employment.