Vice President, Sales Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the strategy, systems, analytics, forecasting, and operational excellence within the revenue organization.

• Take ownership of company-wide bookings, pipeline, revenue, and renewal forecasting processes.

• Provide precise and reliable forecasts while identifying potential revenue risks and opportunities for growth.

• Develop forecasting models and frameworks for executive reporting.

• Lead weekly reviews of forecasts and inspect pipeline activities.

• Manage and enhance the entire lead-to-revenue process.

• Establish and track metrics related to pipeline coverage, conversion rates, stage progression, and sales velocity.

• Collaborate with Marketing, Sales, Customer Success, and Partnerships to enhance funnel performance and revenue results.

• Create and maintain executive dashboards, scorecards, and performance reports.

• Provide insights on productivity, territory performance, win rates, customer retention, partner performance, and revenue growth.

• Act as the reliable source for revenue-related reporting presented to senior leadership, executives, and the Board.

• Drive annual planning, territory design, capacity modeling, and quota planning processes.

• Assist in administering compensation plans and measuring performance.

• Develop and monitor strategic sales initiatives and company objectives.

• Oversee the planning and execution of QBRs, Annual Operating Plans, SKO, Leadership Offsites, Revenue Performance Reviews, Forecast Summits, and the Executive Sponsor Program.

• Lead the adoption of AI tools across the revenue organization, utilizing platforms such as Claude, ChatGPT, Copilot, Gong AI, and Salesforce AI.

• Automate manual tasks and create scalable AI-driven workflows.

• Serve as the business owner for Salesforce, Gong, revenue intelligence platforms, and sales technology systems.

• Promote improvements in data quality, reporting accuracy, workflow automation, and system utilization.

• Assess and implement technologies that enhance sales productivity and operational efficiency.

⛳️ Requirements

• Over 10 years of experience in Sales Operations, Revenue Operations, Business Intelligence, or GTM Strategy.

• At least 5 years of experience leading high-performing Sales Operations or Revenue Operations teams.

• Proven success in supporting high-growth SaaS organizations.

• Extensive experience in managing forecasting, pipeline management, territory planning, and sales analytics.

• Competence in presenting business insights and recommendations to executive leadership teams.

• Expert-level knowledge of Salesforce and CRM optimization.

• Familiarity with BI and analytics platforms such as Tableau, Power BI, Looker, or similar tools.

• Strong analytical, financial modeling, and reporting skills.

• In-depth understanding of sales processes, funnel management, and revenue operations best practices.

• Demonstrated experience leveraging AI tools for improved business outcomes.

• Proficient in using Claude, ChatGPT, Copilot, and contemporary AI productivity platforms.

• Ability to design and implement operational workflows and reporting solutions driven by AI.

• Possess executive presence and outstanding communication abilities.

• A strategic thinker with a strong inclination towards execution.

• Highly organized and detail-focused.

• Excellent cross-functional leadership and influencing capabilities.

• Comfortable working in a fast-paced, high-growth environment.

• A relentless emphasis on accountability, data quality, and measurable results.

🏝️ Benefits

• Equal opportunity employer dedicated to diversity and inclusion within the workplace.