Vice President, Revenue Operations

This is a fully remote position, open to applicants in Texas.

📋 Description

• Develop and oversee the operational framework for INNERGY’s go-to-market organization.

• Integrate Sales, Marketing, Customer Success, and Finance around a unified revenue strategy, consistent data, scalable processes, and accountability.

• Direct annual and quarterly revenue planning, which includes capacity modeling, territory and coverage strategy, quota planning, productivity assumptions, and resource allocation.

• Set performance expectations and KPIs across all revenue-generating functions.

• Create scenario models to evaluate risks, opportunities, and investment trade-offs.

• Manage the revenue forecasting methodology and operational cadence.

• Enhance forecast accuracy and visibility into pipeline, bookings, retention, expansion, and revenue performance.

• Develop executive dashboards and reporting tools.

• Establish consistent definitions and a reliable source of truth for revenue metrics.

• Design and continuously refine the comprehensive customer lifecycle.

• Detect process gaps, friction points, and revenue leakage within the go-to-market organization.

• Define stages, handoffs, SLAs, ownership, and operational standards.

• Oversee the strategy and governance for the go-to-market technology ecosystem, including CRM, marketing automation, customer success, analytics, and revenue tools.

• Collaborate with IT and functional leaders on integrations, architecture, automation, and data governance.

• Propel automation and responsible AI utilization.

• Analyze pipeline coverage, conversion rates, win rates, sales cycles, ARR, GRR, NRR, churn, expansion, CAC, productivity, and forecast accuracy.

• Work with Finance to synchronize operational forecasts with financial planning.

• Build and nurture a high-performing Revenue Operations organization.

• Establish operational rhythms and act as a strategic thought partner to executive and functional leaders.

• Create a reliable and scalable revenue operating system within the first year.

⛳️ Requirements

• Over 10 years of experience in Revenue Operations, Sales Operations, GTM Strategy, Business Operations, or related fields.

• More than 5 years of experience leading teams and operating at a senior leadership level.

• Extensive experience within a growing B2B SaaS or recurring-revenue business.

• Proven track record in managing revenue planning, forecasting, analytics, and GTM operations.

• Experience supporting Sales, Marketing, and Customer Success teams.

• Strong grasp of SaaS economics and metrics, including ARR, NRR, GRR, CAC, churn, pipeline coverage, conversion, and sales productivity.

• Experience in designing scalable processes and operational models during periods of rapid growth or organizational change.

• Solid background in CRM and revenue technology.

• Advanced skills in analytical and financial modeling.

• Experience working directly with C-suite executives and conveying complex information clearly and concisely.

• Ability to constructively challenge assumptions, influence without direct authority, and drive accountability across various functions.

🏝️ Benefits

• Options for remote work.

• Flexible working environment.

• An inclusive and accessible workplace.

• Reasonable adjustments/accommodations available for individuals with disabilities.

• Employee wellbeing support initiatives.

• A safe and supportive work atmosphere.

• Opportunity to collaborate with a globally distributed team.

• Visible impact on company decisions and product direction.