Senior Manager, Revenue Operations

This is a fully remote position, open to applicants in Arizona, +25 more states.

📋 Description

• Lead, mentor, and guide a team of 3 RevOps Specialists/Analysts.

• Oversee the allocation of workloads and promote career growth.

• Supervise daily Deal Desk operations related to sales activities.

• Collaborate with Finance, Legal, and Sales leadership on approvals for non-standard deals, discounts, and contract terms.

• Create, implement, and uphold a structured framework for RevOps project intake, ticketing, and prioritization.

• Manage cross-functional go-to-market requests with established service level agreements (SLAs).

• Author, maintain, and enforce operational documentation, including standard operating procedures (SOPs), technical workflows, system architecture diagrams, and playbooks.

• Ensure consistency in business-as-usual (BAU) operations across merged platforms.

• Oversee the complete account assignment lifecycle and territory engagement rules.

• Coordinate quota and commission calculations in collaboration with Finance.

• Act as an operational expert for the integrated technology stack.

• Guarantee high data integrity, seamless workflow integration, and tool utilization.

• Report directly to the VP of Revenue Operations & Data.

⛳️ Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, or Commercial Operations in a B2B SaaS context.

• 2+ years of direct experience in people management, successfully coaching and developing operational team members.

• Practical experience in managing a Deal Desk.

• Familiarity with account and territory assignment rules.

• Experience in administering variable compensation and commission structures.

• Strong technical and operational knowledge of Salesforce.

• Direct experience with essential go-to-market tech tools, or similar platforms like HubSpot, Gong, and Chili Piper.

• Proven ability to design operational frameworks from the ground up, including intake and prioritization processes.

• Experience in drafting comprehensive process documentation.

• Background in post-merger or post-acquisition settings, particularly in system consolidation, change management, and BAU transition.

• Familiarity with incentive compensation management systems such as QuotaPath, CaptivateIQ, or Spiff.

• Must reside in one of the eligible U.S. states listed.

• Must have legal authorization to work in the United States.

🏝️ Benefits

• Competitive benefits package.

• Unlimited paid time off (PTO).

• Remote work options available for candidates based in the U.S.

• 401(k) plan with employer matching.

• Paid parental leave.

• Catered lunches for those located in Dallas, TX.

• Casual office environment for Dallas, TX locals.

• Fully stocked kitchen for employees based in Dallas, TX.