Vice President – Regional Manager – Liability

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide strategic leadership and guidance for the Risk Management Strategies business.

• Formulate and implement both short-term and long-term strategies that drive profitable growth, operational efficiency, client retention, and service excellence.

• Stay informed about Matrix businesses, objectives, products, and services, aligning solutions with the needs of clients and brokers.

• Lead teams of Property and Liability leaders.

• Take charge of financial and operational performance, including P&L management, quality assurance, human resources, product development, strategic relationships, and adherence to policies and procedures.

• Set performance expectations and assess operational, financial, client service, and organizational outcomes.

• Utilize independent judgment on critical operational, financial, client, and strategic issues.

• Enhance client programs, operational workflows, service delivery, and program efficiency.

• Formulate strategic recommendations based on client objectives, program outcomes, industry trends, and emerging risks.

• Lead intricate projects, strategic initiatives, and business planning sessions with C-suite executives and senior stakeholders.

• Cultivate and sustain relationships with clients, brokers, carriers, vendors, and business partners.

• Address significant client, operational, and business challenges.

• Collaborate with cross-functional departments to refine processes and enhance efficiencies.

• Assess vendor relationships and contracts, negotiating or suggesting modifications as needed.

• Partner with carrier associates to broaden product and service offerings.

• Engage in client and prospect meetings, industry events, and broker/carrier gatherings.

• Prepare for and participate in presentations for the Board of Directors and senior leadership.

• Monitor market trends, industry developments, competitor actions, and emerging patterns.

• Develop, implement, and oversee policies, procedures, and operational standards.

• Select, mentor, coach, and evaluate leaders and key team members.

• Undertake additional executive-level responsibilities and strategic initiatives as assigned.

⛳️ Requirements

• Bachelor's degree in business administration, Risk Management, Insurance, Finance, or a related field, or a comparable blend of education and relevant executive-level experience.

• A minimum of ten (10) years of progressively responsible experience in a third-party administrator (TPA), insurance carrier, risk management organization, or a related industry.

• Extensive leadership experience overseeing business operations, client relationships, financial performance, and the formulation of organizational strategy.

• Proven experience in managing and nurturing leaders and professional teams.

• Background in P&L management and financial accountability.

• Comprehensive knowledge of automobile liability, general liability, and property programs.

• Experience in developing and maintaining relationships with clients, brokers, carriers, and other strategic business partners.

• Business development and consultative sales experience.

• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

• Willingness and ability to travel as required.

• Capability to develop and execute business strategies that foster growth and profitability.

• Strong understanding of financial management, budgeting, forecasting, and P&L performance.

• Ability to analyze intricate financial, operational, and business information.

• Skilled in leading strategic initiatives and setting priorities.

• Project management and time management capabilities.

• Ability to create, implement, and evaluate policies, procedures, operational standards, and performance expectations.

• Capacity to maintain confidentiality and exercise discretion.

• Consistent and reliable attendance is essential.

🏝️ Benefits

• Fully remote work arrangement.

• 20% travel opportunity/requirement.