Vice President, Provider Solutions – DDI Delivery

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take ownership of scope, timeline, budget, quality, contractual obligations, go-live, stabilization, and transition to operations for assigned Provider DDIs.

• Maintain a consolidated portfolio overview of milestones, dependencies, staffing, risks, decisions, financial performance, and recovery strategies.

• Generate reports that facilitate executive decision-making and issue resolution.

• Cultivate relationships with client executives and implementation teams to fulfill client requirements and ensure satisfaction.

• Lead integrated governance across Provider DDIs with well-defined decision-making rights, participants, outputs, and escalation procedures.

• Enforce stage gates and approved baselines across solution strategy, architecture, scope, budget, staffing, timeline, product gaps, dependencies, and operational readiness.

• Propel the transformation of solution delivery practices and ensure compliance across projects and teams.

• Align various departments, including Product, Engineering, Architecture, Solutioning, Implementation, Customer Experience, Systems, Security, Data and Analytics, Finance, Account leadership, and delivery partners.

• Rigorously evaluate delivery assumptions and necessitate actionable recovery plans with accountable owners, deadlines, dependencies, and measurable exit criteria.

• Manage delivery economics, encompassing budget, forecasts, estimates at completion, labor and non-labor costs, change control, revenue timing, margin, productivity, and resource utilization.

• Ensure delivery plans, staffing, forecasts, cost models, pricing assumptions, and contractual obligations are aligned with an actionable baseline.

• Drive DDI optimization through standardization, reusable assets, timely value generation, environment readiness, automation, AI-enabled delivery, and ongoing improvement.

• Develop a scalable Provider delivery organization with clear roles, RACIs, capacity and succession plans, performance expectations, and the adoption of lessons learned.

• Directly oversee project-dedicated senior leaders managing individual implementations.

• Act as an executive leader for multiple simultaneous Provider DDIs and collaborate across business, product, technology, implementation, client, and support functions.

⛳️ Requirements

• Bachelor's degree in business, information technology, healthcare administration, engineering, or a related field, or equivalent experience; advanced degree is preferred.

• At least fifteen years of progressively responsible experience in technology delivery, implementation, operations, or professional services.

• A minimum of ten years leading large, matrixed organizations.

• At least five years at the senior director, vice president, or comparable level.

• Ten or more years of experience delivering Medicaid, public-sector healthcare, or similarly regulated programs, including leading Medicaid Provider implementations.

• Executive responsibility for a minimum of two large-scale, multi-workstream implementations from mobilization through go-live, stabilization, and transition to operations.

• Experience leading multiple concurrent Medicaid Provider implementations or managing a portfolio with shared product, architecture, engineering, staffing, financial, and client dependencies.

• Proven track record in integrated delivery planning, stage-gate governance, delivery assurance, risk management, and recovery planning.

• Demonstrated accountability for delivery budgets, forecasts, estimates at completion, labor and non-labor costs, change control, revenue timing, margin, and contractual commitments.

• Successful alignment of senior cross-functional and client leaders to defined decisions, owners, and target dates.

• Quantifiable improvements in at least two delivery outcomes, such as cost, cycle time, milestone predictability, quality, defect reduction, client readiness, or productivity.

• Proven success in managing client relationships at all levels in high-stakes environments.

• Ability to operate effectively at both the program and project levels of solution delivery.

🏝️ Benefits

• 100% remote work flexibility.

• Generous and flexible vacation policy.

• 401(k) employer match.

• Comprehensive health benefits.

• Educational assistance.

• Leadership and technical development academies.

• Travel based on client, program, and leadership requirements, anticipated at up to 15% annually.