Veterinary Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main contact for assigned veterinarians at Roo.

• Advocate for veterinarians when decisions impact their work.

• Proactively identify risks to prevent churn.

• Focus on driving revenue growth and ensuring retention.

• Utilize booking data, engagement signals, and CRM insights to assess each veterinarian’s requirements.

• Prioritize weekly tasks based on data analysis.

• Represent Roo at veterinary events, community programs, and conferences.

⛳️ Requirements

• Must reside within the CT, PST, or MT time zones.

• Capability to establish and nurture professional relationships within the veterinary field.

• Proficient in utilizing booking data, engagement signals, and CRM insights.

• Ability to make data-informed decisions and identify potential risks.

• Willingness to represent Roo at veterinary events, community programs, and conferences.

• Alignment with Roo’s core values: Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems, and Have Fun.

🏝️ Benefits

• Rapid growth and learning opportunities.

• Stipends for home office setup, continuing education, and monthly wellness initiatives.

• Comprehensive health benefits, with the base medical plan fully covered and optional premium buy-up plans available.

• 401K retirement plan.

• Unlimited Paid Time Off.

• Paid maternity/paternity leave and reproductive care leave.

• Special gifts on your birthday and anniversary.

• Opportunities for domestic travel, including regional team-building events.

• Variable compensation of up to 15% based on performance.